ネープルズのスパのあるリゾート & ホテル

「It was a beautiful resort and I really liked the location . My grandsons loved the lazy river and waterfalls . My lunch at the pool was messed up billing wise and was charged numerous times . Management did their best to fix and in 5-7 business days we will see」

「The staff was amazing and bent over backwards for us. In fairness, the hotel was undergoing renovations which closed down many of the amenities. We were charged a reduced rate due to this ongoing disruption, therefore, our experience was not reflective of a normal stay. The hotel definitely needed the work, as the interior was old and tired- looking.」

「Clean room with nice little outback patio area. Walking distance to some great shops and places to eat as well!」

「While the hotel benefits from a desirable location and distinctive Florida charm, the property currently shows signs of deferred maintenance and inconsistent operational oversight. Improvements in cleanliness, facility upkeep, responsiveness, and food service quality would greatly enhance the guest experience and better align the property with guest expectations. Summary of main issues: +guest room condition issues included a rusty bathtub, cracked sink, stained lampshades and ceiling stains....

「Goodbye」