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Hakuba Onsen Ryokan Shirouma-so

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Premium bedding, down comforters, in-room safe, individually decorated
Plasma TV
Plasma TV
Plasma TV

Overview of Hakuba Onsen Ryokan Shirouma-so

Hakuba Onsen Ryokan Shirouma-so

3.0 star property

4.9/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Bar
  • Laundry
  • Hot Tub

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
399-9301, Nagano-ken, Hakuba, 5004 Happou, Hakuba-mura, Kitaazumi-gun

Explore the area

  • Popular LocationHappo Information Center2 min walk
  • Popular LocationHappo-one Adam Gondola9 min walk
  • Popular LocationHakuba Mini Train Park12 min walk

Choose dates to view prices

About this area

Hakuba

Located in Hakuba, Hakuba Onsen Ryokan Shirouma-so is connected to the convention center. Hakuba Valley Ski Area and Hakuba Goryu Ski Resort are worth checking out if an activity is on the agenda. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and snowmobiling.
Visit our Hakuba travel guideOpens in a new window
Map

What's nearby

  • Happo Information Center - 2 min walk
  • Happo-one Adam Gondola - 9 min walk
  • Hakuba Ski Jumping Stadium - 11 min walk
  • Hakuba Mini Train Park - 12 min walk
  • Hakuba Olympic Museum - 13 min walk

Getting around

  • Hakuba Station - 2 min drive

About this property

Hakuba Onsen Ryokan Shirouma-so

Ski ryokan with a bar/lounge, near downhill skiing
Hakuba Onsen Ryokan Shirouma-so guests can head out to the slopes, sip drinks at the bar/lounge, and take a dip in a spa tub. All rooms are individually decorated and offer free WiFi and ceiling fans. For entertainment, plasma TVs come with digital channels, and guests can also appreciate comforts like premium bedding and down comforters.
Hakuba Onsen Ryokan Shirouma-so offers 17 air-conditioned accommodations with laptop-compatible safes and ceiling fans. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Plasma televisions come with digital channels. This Hakuba ryokan provides complimentary wireless Internet access.
Recreational amenities at the ryokan include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Free roundtrip train station shuttle
  • Ski shuttle

Food and drink

  • 1 bar

Things to do

  • Hot springs
  • Spa tub

Family friendly

  • Laundry facilities

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Japanese

Spa

  • Indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Premium bedding

Bathroom

  • Electronic bidet

Entertainment

  • Digital channels
  • Plasma TV

More

  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Phone

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Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hakuba Onsen Ryokan
Hakuba Onsen Ryokan Shirouma-so
Hakuba Onsen Shirouma-so
Hakuba Shirouma-so
Onsen Ryokan Shirouma-so
Onsen Shirouma-so
Shirouma-so
Shirouma-so Hakuba
Hakuba Onsen Ryokan Shirouma so
Hakuba Onsen Shirouma So
Hakuba Onsen Ryokan Shirouma-so Ryokan
Hakuba Onsen Ryokan Shirouma-so Hakuba
Hakuba Onsen Ryokan Shirouma-so Ryokan Hakuba

Frequently asked questions

Overall score and ratings

4.9

Exceptional

Rating 5 - Excellent. 49 out of 53 reviews
5 - Excellent 92%
Rating 4 - Good. 4 out of 53 reviews
4 - Good 8%
Rating 3 - Okay. 0 out of 53 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 53 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 53 reviews
1 - Terrible 0%

4.9/5

Cleanliness

5.0/5

Staff & service

5.0/5

Amenities

4.8/5

Property conditions & facilities

5.0/5

Eco-friendliness
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can not more highly recommend Shirouma So! The staff were very accommodating and friendly. The hotel was very comfortable and perfectly situated near the bus terminal, Happo One, and restaurants. The onsen was the perfect way to finish a day on the slopes. The food was excellent and there was plenty of variety - while breakfast is set, it is different every day. I would definitely stay here again!
Stayed 6 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience with amazing staffs
Stayed 3 nights in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Restaurants close by. Friendly staff. Pity no individual shower facilities inside room
Stayed 1 night in Dec 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Legends
Great place, top service, staff very helpful!
Stayed 1 night in Jan 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional Ryokan - family owned
This was our first trip to Japan and our first time staying in a traditional Japanese Ryokan. We will be back. Loved it. It's family-owned - Toshi and his family were very welcoming, spoke good English, had loads of local knowledge to help us out and had traditional breakfasts and dinners on offer (cooked by Toshi's mother, who comes out and greets everyone at meal time - FYI: you need to book the day before for dinners). We were warm, comfortable (futons were fairly firm but we slept pretty well!), and well looked after. Location is great. Can't wait to come back and stay for longer.