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"Great location right at the JR station. Room was very spacious and comfortable, friendly staff. "

"Fantastic location with spectacular views! Room was tidy and very comfortable The Japanese breakfast was outstanding! Great staff and service all round!"

"Extremely comfortable, excellent staff and outstanding service! "

"Great breakfast - good location - excellent price"

"everything is good, only a little more effort in keeping rooms clean will be fantastic. Not meaning room is dirty, but there is dust accumulated on lamps and corners......"

"clean and quiet room; good breakfast; near the bus stop; great city view; The hotel can help to receive package and stores luggage in front desk for multiple days. But the heater is so hot, unable to switch off. The breakfast buffet start at 0630am, the guest unable to take the first bus to the Zao onsen."

"Spotless rooms, absolutely amazing staff"

"Friendly staff "

"The service was fantastic across the board with everyone that we encountered from the staff. "