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"The double bunk bed room is really small. The onsen water was lukewarm at best, it was definitely not 40 degree celsius as claimed by the front desk staff. Breakfast buffet selection was inadequate."

"New hotel with excellent location. "

"The room was spacious, but going up and down from the bunk bed was inconvenient. It would be better if the big table was taken away and replaced it w/ twin beds. The big table could be dangerous as someone can get injured by the pointed edges. Also, the bathroom was rather small and its floor was noisy when you step on it."

"Excellent food, customer service, and overall experience."

"The room was too old"

"This is a great hotel! The Onsen is very good, very friendly and great time. If tou are planning to go to Ginzan Onsen, it's a great option "

"Particularly excellent onsen!"

"和風モダンの部屋だったのですが畳の上にベッド置いただけでベッドも小さくあまり寝られなかった。風呂はいいのですが、値段に合っていないと思いました。食事は普通に美味しいです。"

"お料理が美味しい。 スタッフの対応がとても良い。 お風呂が清潔、温泉がさらっとして気持ち良い。 "

"a great hotel with very comfortable bed and clean room, nice room, best in class service, thank you and a great stay."

"Staff are all polite and friendly "

"お風呂が広くて良かったです。 お食事もおいしかったです。 また利用したいです。"