Search Inns in Mystic

"We were given a room on lower level which was old and smelly. We requested a new room which was better cleanwise. The next day we noticed that the original room was starting to be renovated.There was never any coffee in the coffe station and there was never any staff on the front desk. We were on our own. We have stayed in this hotel before and it was never this bad. We will not stay here again."

"The breakfast buffet was great with a variety of options. The heated outdoor pool was also a great amenity for our kids. The rooms were spacious and very clean. "

"I asked the desk to charge the card I used for the security deposit (which I presented at check in) for the final total, yet they charged the credit card I used to hold the room when I made the reservation. Also, he couldn’t get the printer to work at check out, so I asked for an email receipt, which he said he would send, and I never got it. As for the room, the TV didn’t work, and there was no full length mirror. Also saw no hand soap on bathroom the sink, but found something in the shower labeled hand soap and used that. Couldn’t close the drapes, so the light from the parking lot was shining on us all night."

"Hotel desperately needs an upgrade. All rooms smell like damp dog. Staff was lovely and very kind."

"we checked in and were given a dirty room on the first floor, door was wide open, trash in the room, towels on the bathroom floor and the bed was slept in and the comforter pulled up. went back to the desk and was given a room on the second floor, the room was clean and pretty big. it fit our toddlers packnplay comfortably. bathroom was really small."

"Very friendly staff and helpful! Enjoyed our stay close to Foxwoods! Only thing is I heard about a shuttle to Foxwoods from an employee from Foxwoods not sure if that is still happening! But if so would be great if hotel staff would've just mentioned it so we could've known !"

"Dirty sheets, loud bed frame, dripping faucet, and children are allowed to run around and scream all night into the early morning. Thin walls. Staff was nice! "

"Great staff and a great stay for my family."

"Breakfast was a buffet. The eggs were watered down a little bit too much but everything else satisfactory. Parking was seemed safe with plenty of spaces!"