2/10 Terrible
Jennifer
Traveled with family and small children, Traveled with family
May 30, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole hotel was very dirty and smelled of old mold. A musty smell. To reference the smell, it smelled like when you don’t dry your clothes well. The room didn’t feel or look clean, asides from the beds being made. The towels in the bathroom had short pubic hair looking hairs on some and others had long black hair( I have blonde hair). The floors in the room and bathroom were very sticky. The shower was dirty and the water pressure was horrible. There wasn’t even a trash bin in the bathroom. There were several broken lights in the hallway. The elevator made the most horrible sounds and felt very unsafe. The man in the front desk was very unwelcoming. I was given an atrocious room at first and was expected to stay there. The rooms key lock was broken and the room smelled so bad and the air was very humid. It hurt to breathe in there. He made it seem like it wasn’t bad and tried sugar coating it by saying I was next to the pool, gas lighting me by saying it was convenient for me to be there for my kids to easily access the pool. He changed my room at the end after me asking to be moved several times, but the room wasn’t any better. I would never come back here and will never recommend this hotel to anyone, especially people with children. I’ve been to countless hotels and this has been the worst experience ever. It almost feels as if it were better to just sleep in your car. Do not waste your money here. The outlet in front of the hotel is the only good thing.
Jennifer
Stayed 1 night in May 2024