Elliott made renting the Condo as smooth as silk. Just tell them what you want, and they will take care of the rest. The room was ready, clean, and all of the appliances worked. They even kept us updated on maintenance happening around the resort. The only small con, that isn't Elliott's fault, would be the living room chairs. I have set on cement blocks that were more comfortable. Having rented the room for 4 months, I knew that wouldn't work. So we hit the second hand stores, found a much better chair, and that solved the problem. BTW, we liked the room, and it's location so much we have already booked it for next fall. And, I'll bring my chair back with us. 😀