2/10 (非常に不満)
Stephanie
家族旅行, 小さなお子様連れの家族旅行
2025 年 9 月 22 日
気になった点 : 清潔度、施設のコンディションと設備
We aren’t very picky when it comes to our hotels as long as they’re clean and this place was definitely not clean. It looked nothing like the pictures online. Our room (202) smelled like cigarettes and very moldy and musty smelling. The carpet was damp feeling and very hard/oily/sticky feeling. Our socks were absolutely disgusting after we walked around without shoes on for a few minutes. There was trash underneath the beds. The freezer had not been cleaned out and there was melted ice cream in there that had been in there quite a while. We did not notify staff at first. We were not impressed with the cleanliness of the lobby upon checking in and we’re just going to try and make the best of it. We ended up leaving a day early because we could not take the smell any longer.We told the lady at the front desk when we checked out why we were leaving a day early. We were not refunded for our day we didn’t stay.
Stephanie
2025 年 9 月に 3 泊滞在