施設の正面

ホテル ジコの口コミ

3 out of 5
ホテル ジコ
200 E El Camino Real, Mountain View, CA

口コミ

8.0

とても良い

評価 10 - 1109 件の口コミ中 530 件が非常に良い" "
評価 8 - 1109 件の口コミ中 277 件が良い" "
評価 6 - 1109 件の口コミ中 125 件が普通" "
評価 4 - 1109 件の口コミ中 102 件が不満" "
評価 2 - 1109 件の口コミ中 75 件が非常に不満" "

8.4/10

清潔度

8.2/10

スタッフとサービス

8.0/10

設備とサービス

8.0/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

8/10 (良い)

Tomoya

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
徒歩で行けるスーパーマーケットがあったので助かりました。
2024 年 4 月に 2 泊滞在
Citlali - Junior Xperience Managerからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Tomoya,ご意見ありがとうございます! スーパーマーケットに近い当ホテルの立地を気に入っていただき、大変嬉しく思います。 今後ともよろしくお願いいたします。もてなし,

8/10 (良い)

Tomoya

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在

8/10 (良い)

Kanta

2024 年 3 月に 4 泊滞在

8/10 (良い)

Tomohiro

2024 年 1 月に 1 泊滞在
Aavgo, Hotel Zicoからの返信 (投稿日 : 2024 年 1 月 18 日)
Thank you for making time to take our survey and sending us your valuable feedback! Guest satisfaction is one of our core values and we welcome any comments and opportunities to make each Xperience with each guest the best it can be!Thank you for staying with us and we look forward to welcoming you back!Hospitably,

10/10 (非常に良い)

SATOSHI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Aavgo, Hotel Zicoからの返信 (投稿日 : 2024 年 1 月 17 日)
Thank you for making time to take our survey and sending us your valuable feedback! Guest satisfaction is one of our core values and we welcome any comments and opportunities to make each Xperience with each guest the best it can be!Thank you for staying with us and we look forward to welcoming you back!Hospitably,

6/10 (普通)

Akira

2023 年 8 月に 10 泊滞在
Hotel Zicoからの返信 (投稿日 : 2023 年 9 月 12 日)
Thank you for making time to take our survey and sending us your valuable feedback! Guest satisfaction is one of our core values and we welcome any comments and opportunities to make each Xperience with each guest the best it can be. We sincerely apologize for the inconvenience that occurred throughout your stay. We want to ensure your comfort is our first priority. Please accept further accommodation by reaching out to us directly. We would love to help! Thank you for staying with us and we look forward to welcoming you back!Hospitably,

8/10 (良い)

Naoyuki

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
清潔でよかったです
マウンテンビューにある独立系のホテル。アクアマリンブルー(くすんだ青緑色)を基調としたインテリアも良い感じ。全体的に清潔感ありました。冷蔵庫電子レンジあり。 備え付けのコップが紙とプラしかなかったのは残念。また環境配慮か4日間清掃が来なかったのは、チェックインの時に何か言われたのを聞き逃したかも。また、コロナのため、朝食がなくてちょっとびっくり。
2022 年 7 月に 4 泊滞在

8/10 (良い)

Kiyoshiba

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 6 月に 1 泊滞在

10/10 (非常に良い)

Romy van

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Super mooi! Goede kamers, lekker ontbijt. Voor ons een hele fijne uitvalsbasis. Auto is wel een must als je hier verblijft.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

jeanne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Diana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

6/10 (普通)

Ashok

2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Esther De

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We went to Santa Clara to see Luke combs concert! This was a double surprise and blessing! This hotel when you walk in, gives you a sense or vibe of being somewhere, almost tropical, and secluded and very safe.. our room had double doors, and they literally face the freeway. And yes, there was a hum, but we slept like rocks. We slept so good better than I do in my own bed at home! The place is impeccably clean. And I don’t mean like bleach, clean, or it reeks like sanitizer, no this place had such a beautiful scent and such a beautiful ambience … the rooms are big and spacious. The bed is comfortable. The gals front desk are very quiet and kind and the guests. There are also quiet and kind. I was very grateful they have a continental breakfast with orange juice and oatmeal and bagels and toast and cereals coffee and it happens to be Starbucks coffee, it was just an overall very good stay and I would stay there if I was ever in that area again up the street has a Market plus eateries, and Levi stadium wasn’t far at all !!. And the price was reasonable! My daughter, and I absolutely loved it 🙌🙌🙌💗
2024 年 5 月に 1 泊滞在
Krystal C. | Xperience Associate at Hotel Zicoからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Ms. Camp,We are delighted to hear that you enjoyed your stay with us! We greatly appreciate your kind words, and we hope to welcome you again in the near future. Have a wonderful day!Best,Krystal C. Xperience Associate at Hotel Zico

10/10 (非常に良い)

Jody

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
All great. But asked for a room refresh after 2 days and no one came.
2024 年 5 月に 3 泊滞在
Citlali - Junior Xperience Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Jody,Thank you for your positive feedback about your recent stay. We're glad to hear that everything was great overall. However, we apologize for the oversight in not providing the requested room refresh. We typically provide service every 3 days unless requested by the guest, but we understand the importance of accommodating individual preferences. We will address this internally to ensure better communication and service in the future. We appreciate your understanding and hope to welcome you back for an even better experience.Hospitably,

10/10 (非常に良い)

Troy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Citlali - Junior Xperience Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Mr Troy,Thank you for your stellar rating! We're thrilled to know you had an excellent experience during your stay. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Hospitably,

10/10 (非常に良い)

Jose

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice prices
2024 年 5 月に 2 泊滞在
Citlali - Junior Xperience Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Mr Jose,Thank you for your positive review! We're delighted to hear that you found our prices nice. We strive to offer competitive rates while maintaining high-quality service. We hope to welcome you back soon.Hospitably,

4/10 (不満)

Carlo

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Noise at early times. People walking and talking since 6 am. You can hear steps over you
2024 年 5 月に 1 泊滞在
Citlali - Junior Xperience Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Mr Carlo,I'm sorry to hear about the disturbance caused by noise during your stay. Your comfort is important to us, and I apologize for any inconvenience this may have caused. We will address this issue to ensure a quieter experience for our guests in the future. Thank you for bringing this to our attention.Hospitably,

6/10 (普通)

Sarah

出張
I booked a kings room and they gave me a full/queen room that is so small like a closet
2024 年 5 月に 1 泊滞在
Citlali - Junior Xperience Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Ms Sarah,I apologize for the mix-up with your room and the discomfort you experienced. This is not the standard we aim to provide. We understand how important it is to receive the room you booked, and we will work on ensuring such issues are addressed.Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.Hospitably,

6/10 (普通)

Patricia

出張, カップルで旅行
気になった点 : スタッフとサービス
I didn't like, that tey didn't respect my reservation. The front desk lady cancel it.
2024 年 4 月に 1 泊滞在
Citlali - Junior Xperience Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Ms Particia,I apologize for the inconvenience you experienced with your reservation. This is not the service we strive for, and we will address this issue with our team. Thank you for your feedback, and we hope to have the opportunity to serve you better in the future.Hospitably,

8/10 (良い)

Daniel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在

2/10 (非常に不満)

Khristin

2024 年 4 月に 1 泊滞在
Citlali - Junior Xperience Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Khristin,We're deeply sorry to hear about your dissatisfaction with your recent stay. Your experience falls short of our standards, and we apologize for any inconvenience or discomfort you encountered. We value your feedback and would appreciate the opportunity to address your concerns directly. Please feel free to reach out to our management team so that we can discuss your experience in more detail and work towards a resolution.Hospitably,

10/10 (非常に良い)

Mario

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful
2024 年 4 月に 2 泊滞在
Marlonからの返信 (投稿日 : 2024 年 5 月 1 日)
Hi Mario, we appreciate your positive response. Hoping to serving you again.

10/10 (非常に良い)

Luis m

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Todo muy bien. Y limpio
2024 年 4 月に 1 泊滞在
Citlali - Junior Xperience Managerからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Mr Luis,Agradecemos sus comentarios positivos. Nos complace saber que su estancia fue excelente y que encontró todo limpio. Esperamos volver a verlo pronto para ofrecerle otra experiencia maravillosa.Hospitably,

6/10 (普通)

J Ines

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
no linpian los cuartos dure 3 noches. y no me limpiaron. el cuarto
2024 年 4 月に 3 泊滞在
Citlali - Junior Xperience Managerからの返信 (投稿日 : 2024 年 4 月 29 日)
Nos alegra mucho escuchar que su experiencia fue excelente y que encontro todo limpio. ¡Gracias por compartir sus comentarios positivos! Esperamos poder recibirtlos de nuevo en el futuro.hospitalariamente,

10/10 (非常に良い)

joao

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was big and clean and the staff were the nicest, the areas around provided food and drinks just a 5 minute walk away
2024 年 4 月に 1 泊滞在
Citlali - Junior Xperience Managerからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Joao,Thank you for your positive feedback! We're glad you enjoyed the spacious, clean room and our friendly staff. It's great to hear that the nearby dining options were convenient for you. We look forward to welcoming you back soon!Hospitably,

8/10 (良い)

Donnell

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス
A few broken items. Low desk chair not adjustable and toilet flush buttons broken but was still flushable.
2024 年 4 月に 1 泊滞在
Citlali - Junior Xperience Managerからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Donnell,Thank you for providing feedback on your recent stay. We apologize for any inconvenience caused by the broken items in your room. Rest assured, we'll address these issues promptly to ensure a more comfortable experience for our guests in the future. We appreciate your understanding and hope to welcome you back for a fully satisfactory stay.Hospitably,

10/10 (非常に良い)

Mario

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything is just wonderful
2024 年 2 月に 1 泊滞在
Citlali - Junior Xperience Managerからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Mr Mario,Thank you so much for your glowing review! We're thrilled to hear that you had a wonderful experience during your stay. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic stay in the future!Hospitably,

4/10 (不満)

Mayra

2024 年 4 月に 1 泊滞在
Citlali - Junior Xperience Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Ms Mayra,We're sorry to hear that your recent experience fell short of your expectations. Your feedback is important to us, and we would like to learn more about what aspects of your stay were unsatisfactory so that we can address them appropriately. Please feel free to reach out to our management team to discuss your concerns further. We appreciate your feedback and hope to have the opportunity to improve your experience in the future.Hospitably,

8/10 (良い)

David

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved the GLASS BATHROOM SINK STAFF WAS GREAT BUT NEEDS MORE ENTERTAINMENT AND AMENITIES
2024 年 4 月に 1 泊滞在
Citlali - Junior Xperience Managerからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Mr David,Thank you so much for your glowing review! We're thrilled to hear that you had a wonderful experience during your stay. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic stay in the future!Hospitably,

10/10 (非常に良い)

Wendy

2024 年 4 月に 2 泊滞在
Citlali - Junior Xperience Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Ms Wendy,Thank you for your excellent rating! We're delighted to hear that you had a fantastic experience during your stay. We appreciate your support and hope to have the pleasure of welcoming you back again soon.Hospitably,

10/10 (非常に良い)

Paulina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excelente en todo sentido, muy recomendado
2024 年 4 月に 4 泊滞在
Citlali - Junior Xperience Managerからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Ms Paulina,¡Gracias por su excelente reseña! Nos alegra mucho saber que su experiencia fue tan positiva y que recomendaría nuestro hotel. Siempre nos esforzamos por brindar el mejor servicio posible a nuestros huéspedes, y sus palabras son muy apreciadas. ¡Esperamos poder darle la bienvenida nuevamente en el futuro!Hospitably,

4/10 (不満)

Misako

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This hotel was clean, but very old. Since the gate of parking closes at 9:00 pm, we have to park open parking area when we got back to the hotel after 9:00pm where homeless people staying in the cars were around. We saw shuttered glasses of car window on the ground. We felt unsafe and moved to another hotel. When we asked to change one dollar bill for laundry at the front desk, she said we did not have quarters.
2024 年 4 月に 9 泊滞在
Citlali - Junior Xperience Managerからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Misako,We apologize for the inconvenience you experienced during your stay. Your safety is important to us, and we'll review our parking policies to address your concerns. We regret any discomfort caused by the hotel's condition and will continue to improve our facilities. We apologize for any inconvenience with the change for laundry and will ensure better access to services in the future. We appreciate your feedback and hope to regain your trust.Hospitably,

10/10 (非常に良い)

Fabian

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Love the fitness center and that they offer continental breakfast! It is close to many great food spots and staff is friendly!
2024 年 4 月に 1 泊滞在
Citlali - Junior Xperience Managerからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Mr Fabian,Thank you for your positive review! We're delighted to hear that you enjoyed our fitness center and complimentary continental breakfast. It's wonderful to know that our location near great dining options added to your experience, and we're thrilled that you found our staff friendly. We look forward to welcoming you back for another enjoyable stay!Hospitably,

10/10 (非常に良い)

Patricia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在

8/10 (良い)

Markelle

出張
良かった点 : 清潔度、スタッフとサービス
i like the style of the building
2024 年 4 月に 2 泊滞在
Citlali - Junior Xperience Managerからの返信 (投稿日 : 2024 年 4 月 14 日)
Dear Markelle,Thank you so much for your feedback! We're thrilled to hear that you appreciate the style of our building. Creating a unique and visually appealing environment is something we strive for, and it's fantastic to know that it resonates with you. If there's anything else you'd like to share or if you have any suggestions for how we can make your experience even better, please don't hesitate to let us know. We're always looking for ways to enhance our guests' enjoyment.Hospitably,

10/10 (非常に良い)

vivek

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean
2024 年 4 月に 1 泊滞在

6/10 (普通)

Akif

2024 年 3 月に 3 泊滞在

8/10 (良い)

Christina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice and clean hotel, I always stay here when I’m traveling to Mountain View.
2024 年 4 月に 1 泊滞在
Citlali - Junior Xperience Managerからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Ms Christina,Thank you for your review! We're glad to hear that you consistently find our hotel to be nice and clean during your visits to Mountain View. Providing a comfortable and inviting environment for our guests is always our goal, and we're delighted that we've been able to meet your expectations. We appreciate your support and look forward to welcoming you back on your next trip to the area!Hospitably,

2/10 (非常に不満)

Queenie、Laguna Woods

出張
Room was good. However, my car got broken into while parked in the parking lot. Had to replaced a broken window and my outdoor blanket was stolen. 🙁
2024 年 3 月に 7 泊滞在
Citlali - Junior Xperience Managerからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Ms Queenie,We deeply regret the inconvenience you experienced during your recent stay. Your safety and security are paramount to us, and we sincerely apologize for the incident with your car.We understand the frustration and inconvenience caused by the theft of your belongings, and we empathize with your situation. We hope to have the opportunity to regain your trust and welcome you back for a more positive experience in the future.Hospitably,

10/10 (非常に良い)

Salvador、Granada Hills

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice and clean place.
2024 年 3 月に 1 泊滞在
Citlali - Junior Xperience Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Salvador,Thank you so much for your kind words! We're thrilled to hear that you found our place nice and clean. Providing a comfortable and welcoming environment for our guests is always our top priority. We hope to have the pleasure of welcoming you back again soon!

10/10 (非常に良い)

Gary

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Citlali - Junior Xperience Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Mr Gary,Thank you for your fantastic rating! We're delighted to hear that you had such a positive experience with us. Your satisfaction is our utmost priority, and we look forward to continuing to exceed your expectations in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Hospitably,

4/10 (不満)

Maria

出張
良かった点 : 設備とサービス
気になった点 : スタッフとサービス
Staff members were rude
2024 年 3 月に 3 泊滞在
Citlali - Junior Xperience Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Ms Maria,We're genuinely sorry to hear about your experience with our staff. Please accept our sincerest apologies for any rudeness you encountered. Providing excellent service and creating a positive experience for our guests is of the utmost importance to us. We take your feedback seriously and will address this issue with our team to ensure it doesn't happen again. If there's anything else you'd like to share with us or if there's anything we can do to make things right, please don't hesitate to reach out. We hope to have the opportunity to regain your trust and welcome you back for a more pleasant experience in the future.Hospitably,

8/10 (良い)

Dominique

良かった点 : 清潔度、スタッフとサービス
2024 年 2 月に 2 泊滞在
Citlali - Junior Xperience Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Ms Dominique,Thank you for your feedback and for choosing our establishment! We're glad to hear that you had a positive experience overall. If there's anything specific that we could improve upon to make your next visit even better, please feel free to share it with us. We always strive to provide the best possible service to our guests. We hope to have the opportunity to welcome you back again soon!Hospitably,

10/10 (非常に良い)

Arnel

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Cheap. Very clean
2024 年 3 月に 1 泊滞在
Citlali - Junior Xperience Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Mr Arnel,Thank you for your wonderful review! We're delighted to hear that you found our place both affordable and exceptionally clean. Providing a comfortable and hygienic environment for our guests is always a top priority. We're thrilled that you enjoyed your experience with us, and we look forward to welcoming you back again soon! If there's anything else we can assist you with, please don't hesitate to let us know.Hospitably,

8/10 (良い)

Glen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good
2024 年 3 月に 1 泊滞在
Citlali - Junior Xperience Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Mr Glen,Thank you for your positive feedback! We're glad to hear that you had a good experience overall. Your satisfaction is important to us, and we're always striving to improve. If there's anything specific you think we could do to earn that extra star in the future, please feel free to let us know. We appreciate your support and hope to see you again soon!Hospitably,

8/10 (良い)

Richie

出張
良かった点 : スタッフとサービス、設備とサービス
The ambient was nice. The closeness to the freeway was irritable to my ears. The bathroom was decent but could tell there was some work done which made the feel a bit questionable. The room phone was a bit dirty as it had food residue on it. Other than that, the room appeared clean.
2024 年 3 月に 1 泊滞在
Citlali - Junior Xperience Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Mr Richie,Thank you for sharing your feedback. We're pleased to hear that you enjoyed the ambiance of our establishment. We apologize for any inconvenience caused by the proximity to the freeway; we understand how disruptive noise can be. Regarding the bathroom, we're continually working on improvements, and your feedback helps us identify areas for enhancement. We apologize for the oversight with the room phone and assure you that cleanliness is a top priority. Your comments will be addressed promptly. We appreciate your understanding and hope to welcome you back for a more enjoyable experience in the future. If there's anything else we can assist you with, please let us know.Hospitably,

10/10 (非常に良い)

Amelia

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved staying here for the night, easy parking, room was clean, the king size bed was comfy and the continental breakfast was good; would definitely stay here again!
2024 年 3 月に 1 泊滞在
Team Zicoからの返信 (投稿日 : 2024 年 3 月 24 日)
Hi Amelia, thank you for taking the time to write us a review. We're glad you enjoy you stay! We hope to see you soon!

10/10 (非常に良い)

Morgan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was great
2024 年 2 月に 2 泊滞在
Team Zicoからの返信 (投稿日 : 2024 年 3 月 24 日)
Thank you for stay with us! Glad everything was great and thank for taking the time to let us know! We hope to see you book with us again!

10/10 (非常に良い)

Jose、San Francisco

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel is a "Hidden gem" very nice and quiet. Room spacious, clean and cozy. Perfect if you just want to get away and relax. Location is great about 15 min drive to Santa Row and mall.
2024 年 3 月に 1 泊滞在
Team Zicoからの返信 (投稿日 : 2024 年 3 月 24 日)
Thank you Jose! We're glad you enjoyed your stay, we appreciate you taking the time to let us know! If there was a particular room that stood out to you please let us on you next stay, we'll try our best to accommodate! We hope to see you soon!

8/10 (良い)

ABBAS、Vallejo

家族旅行
良かった点 : スタッフとサービス
It was ok.
2024 年 1 月に 2 泊滞在
Citlali - Junior Xperience Managerからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Abbas,Thank you for sharing your feedback with us. We're sorry to hear that your experience was just okay. Your satisfaction is important to us, and we're committed to improving wherever possible. If there's anything specific you think we could do better, please don't hesitate to let us know. We value your input and hope to have the opportunity to exceed your expectations in the future.Hospitably,