2/10 (非常に不満)
Uzma
2025 年 9 月 6 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had an extremely disappointing experience at this accommodation. The lack of elevator access was inconvenient, and we had to rely on the owner to remotely grant us access. However, the most frustrating issue was the bathroom door, which was locked with a main door key lock instead of a standard bathroom lock. When we requested assistance, the owner refused to help, suggesting we use the public restroom at a nearby shopping center, which was unacceptable. After traveling from Newport, Oregon to McCloud, CA, we were forced to spend the night without access to the bathroom. The door was finally unlocked at 7:15 am, and we checked out at 11:00 am. What's worse, we paid $276.98 for this subpar experience. The owner's lack of accountability and apology was disappointing, and the checkout process was unattended. Instead of taking responsibility, we were advised to seek reimbursement through Expedia
Uzma
2025 年 8 月に 1 泊滞在