Mottram St. Andrew Vacations from ￥180,284

Location perfect Apartment perfect for a family holiday We enjoyed the ambiance and and surroundings

Really lovelt Hotel and the staff so helpful and polite. 100%would stay again.

The check-in process was slow. The room had one dining chair missing from the table and the soundproofing was not effective. I could hear the lift and also streetnoise as the window did not tightly close. The space was great and the breakfast was good.

Attended for a wedding, need to provide better and more options for those who do not or cannot drink. I am 4 months pregnant and due to all soft drinks offered containing caffeine only option was juice. No alcohol alternatives offered for the toast just kind of a let down in this day and age for a place so highly rated and hosting numerous events

So having arrived at 3pm i got settled got to the gym etc, just about to cook dinner as the apartments have a kitchen and i hear the door lock go, and a lady with her bags enters my room. Having both looked shocked we went downstairs (we were not together to make it clear) to find out why we were both allocated the same room, to this day I still have no idea how one member of staff allocated me a room and another member of staff didnt know I was in there. I was certianly not impressed and the lady wasnt either, if it had been the opposite way round and I had walked into her room would have been a much worse story, poor indeed...