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"Staff was very helpful, and the location is great in a very quaint street right in between the city center and the medieval city."

"Beautiful hotel in a fantastic location. Friendly staff, great breakfast. We will be back."

"Great place"

"Clean room , lovely friendly staff, walkable to the city"

"Excellent hôtel excellente adresse nous y reviendrons sûrement tout était propre on a été accueilli très très bien dès notre arrivée c'est tellement rare maintenant d'être bien reçu qu'il faut le préciser la chambre est propre le hall et le restaurant aussi on a bien mangé rien à redire 10 sur 10"

"Great staff, excellent location, spotlessly clean. "

"Im more upset with Expedia for this experience. This hotel was listed as Carcasonne and we should have done a little more homework but we were strapped for time. This hotel is located nowhere near where we wanted to be (the heart of Carcasonne). It was a $40cdn uber and when we decided to eat the cost of the hotel and go somewhere closer the ubers were not coming out that far. The hotel itself is fine but has a very cold almost robotic feel. This place would be fine for a single or perhaps a couple backpacking and only requiring a nights rest before moving on. There is no checkin staff, you use a pin code that was not included by expedia. The room was tiny, very small beds (I mean very small). Literally rolling over you will fall on the floor. It was clean and new, modern, but we will not be staying at a BB again. "

"The staff were amazing. Moktar was friendly and charming. He made us feel like family. And manager Caesar was wonderful."

"Clean and comfortable. Excellent staff. Great location. "