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Hotel l'Octroi

3.0 star property
Mediterranean hotel with a full-service spa and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for Hotel l'Octroi

Terrace/patio
Front of property
Family Room | Premium bedding, in-room safe, individually decorated, desk
Terrace/patio
Daily full breakfast (EUR 15 per person)
Hotel l'Octroi sits in the city center but feels worlds away. Guests can relax by the outdoor pool or book a massage at the onsite spa. The multilingual staff provides beach towels and dry cleaning/laundry services that make extended stays comfortable and convenient.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Hot Tub
  • Room service
  • Parking available

Room options

Check availability for these dates

Tonight

Sep 26 - Sep 27
Check availability for tonight Sep 26 - Sep 27

Tomorrow

Sep 27 - Sep 28
Check availability for tomorrow Sep 27 - Sep 28
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite

Suite | Premium bedding, in-room safe, individually decorated, desk

Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Premium bedding
  • 16 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Large

Large | Premium bedding, in-room safe, individually decorated, desk

Large

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Large Deluxe

Large Deluxe | Premium bedding, in-room safe, individually decorated, desk

Large Deluxe

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Small

Small | Premium bedding, in-room safe, individually decorated, desk

Small

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Premium bedding, in-room safe, individually decorated, desk

Family Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Premium bedding
  • 18 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Medium

Medium | Premium bedding, in-room safe, individually decorated, desk

Medium

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed

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Exterior

SOWELL COLLECTION Hôtel du Roi & SPA

Carcassonne
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
8.8 out of 10, Excellent, 482 reviews
The price is ￥20,721
￥24,016 total
includes taxes & fees
Oct 15 - Oct 16
SOWELL COLLECTION Hôtel du Roi & SPA
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About the neighborhood

Located in Carcassonne, Hotel l'Octroi is in the city center and near the airport. Basilica of St. Nazaire and St. Celse and Château Comtal are local landmarks, and the area's natural beauty can be seen at Raymond Chesa Leisure Park and Parc du Père Noël. Spend some time exploring the area's activities, including golfing.
Visit our Carcassonne travel guideOpens in a new window
Map
11000, AUDE, Carcassonne, 143 Rue Trivalle

What's nearby

  • Historic Fortified City of Carcassonne - 6 min walk - 0.6 km
  • Narbonnaise Gate - 6 min walk - 0.6 km
  • Le Musée de la Torture de Carcassone - 6 min walk - 0.6 km
  • Château Comtal - 6 min walk - 0.6 km
  • Aude Gate - 9 min walk - 0.8 km

Getting around

  • Carcassonne Station - 9 min drive
  • Carcassonne (CCF-Pays Cathare) - 17 min drive

Restaurants

  • ‪La Girouette - ‬6 min walk
  • ‪La Demeure Du Cassoulet - ‬7 min walk
  • ‪Le Senechal - ‬7 min walk
  • ‪La Taverne du Chateau - ‬6 min walk
  • ‪Hôtel du Château - ‬3 min walk

About this property

Hotel l'Octroi

Hotel in the city center
Consider a stay at Hotel l'Octroi and take advantage of a terrace, dry cleaning/laundry services, and a bar. Treat yourself to a massage at the onsite spa. Free in-room WiFi and a hot tub are available to all guests.
Other perks include:
  • A seasonal outdoor pool along with sun loungers
  • Full breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Access to a nearby health club, babysitting (surcharge), and a TV in the lobby
  • Free newspapers, luggage storage, and multilingual staff
Room features
All guestrooms are individually decorated, and offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with satellite channels
  • Daily housekeeping and desks

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night
Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 15 for adults and EUR 9 for children
  • Self parking fee: EUR 12 per night (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel l'Octroi
Hotel l'Octroi Carcassonne
l'Octroi
l'Octroi Carcassonne

Frequently asked questions

Does Hotel l'Octroi have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–8:00 PM.

Is Hotel l'Octroi pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel l'Octroi?

Self parking is available for EUR 12 per night.

What time is check-in at Hotel l'Octroi?

Check-in start time: 3 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Hotel l'Octroi?

Check-out is at 11 AM.

Where is Hotel l'Octroi located?

Located in the heart of Carcassonne, this spa hotel is within a 5-minute walk of Château Comtal and Narbonnaise Gate. Historic Fortified City of Carcassonne and Chapeau Rouge are also within 10 minutes. Carcassonne Station is 25 minutes by foot.

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Hotel l'Octroi Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 164 out of 396 reviews
Rating 8 - Good. 168 out of 396 reviews
Rating 6 - Okay. 45 out of 396 reviews
Rating 4 - Poor. 8 out of 396 reviews
Rating 2 - Terrible. 11 out of 396 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location nd very helpful friendly staff.
Stayed 2 nights in May 2025

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel
Stayed 1 night in Apr 2025

8/10 Good

GAELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon rapport qualité prix, près de la Cité
Stayed 1 night in Jun 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff extremely friendly and helpful
Stayed 3 nights in May 2025

8/10 Good

Julie

Liked: Cleanliness, property conditions & facilities
Staff are lovely. Great position for the old cite and airport shuttle. Breakfast is ok, but not worth 15 euros. Pool is a welcome break after hot days
Stayed 4 nights in Jun 2025

10/10 Excellent

Patrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vi kom tidigare än incheckningen och fick tillgång till poolen +handla i baren sen fick vi rummet tidigare mycket jättebra så trevlig personal .Frukosten var verkligen inget bra för det priset
Stayed 3 nights in Jun 2025

8/10 Good

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely! Breakfast was less than ideal and not great selection for kids and the price but location was fantastic.
Stayed 1 night in Oct 2024

8/10 Good

Florian

Liked: Cleanliness, staff & service, room comfort

Simple et efficace.

Petit Hotel où la chambre est confortable mais assez exigue. Par contre, en placement top, au pied de la Cité de Carcassonne. Parking en supplément.
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a fantastic location, just a 5min walk to the medieval city. The staff were friendly and spoke good English. The room was clean and the beds were comfortable. The facilities in the hotel were also good. We stayed with our 5 year old and we all really enjoyed it.
Stayed 2 nights in Apr 2025

10/10 Excellent

philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bon hotel pour une étape pres de la Cité, chambre petite mais bien équipée au calme, service agréable
Stayed 1 night in Aug 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Limited snacks poolside, rooms were clean , not keep on the words on the wall around the tv made it feel like a hostel, no cakes available to have with a coffee
Stayed 4 nights in May 2025

10/10 Excellent

Ginette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel hôtel joliment décoré et la chambre était très bien pour la famille (2 pièces; l’une avec 2 lits simples l’autre avec un très grand lit). Le personnel a été très accueillant et serviable pendant notre séjour. L’hôtel est très bien situé. Il est facile de se rendre à pied à la cité médiévale en quelques minutes. Pour de bon marcheurs, il est aussi possible de se rendre à pied au Pont vieux où il y a une belle vue de la cité médiévale et au canal du midi. Le déjeuner (15 euros/personne) était très bon et copieux avec des produits locaux. La piscine a été bien appréciée étant donné la canicule lors de notre séjour.
Stayed 2 nights in Jul 2025

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Alles renoviert ordentlich und sauber. Abgeschlossener Parkplatz gegen Gebühr. Zimmer war sehr klein und ohne richtiges Fenster.
Stayed 1 night in Jun 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the medieval city & downtown area! Staff super friendly!
Stayed 2 nights in Oct 2024

10/10 Excellent

hanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Heartily welcoming, cozy and immaculately clean room, excellent location, excellent breakfast. Recomended.
Stayed 1 night in Jun 2024

8/10 Good

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel très correct à 2 pas de la cité médiévale. Parking payant par contre.
Stayed 1 night in Aug 2024

10/10 Excellent

doreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the fortress, many restaurants inside. Modern facility, nice staff
Stayed 1 night in Apr 2023

10/10 Excellent

Yannick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toujours bien, et très bien situé. On reviendra !
Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location for the old city gate, just a short walk.
Stayed 1 night in Jun 2023

10/10 Excellent

Brian

We did not stay in the hotel we booked we got there and were told it was closed for renovations. The one we stayed close to the castle. So
Stayed 7 nights in Nov 2024

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel au pied des remparts de Carcassonne. Service à table pour le petit déjeuner. Piscine accessible sur une large plage horaire. Chambre spacieuse et climatisée.
Stayed 2 nights in Jul 2024

6/10 Okay

Aftab

Liked: Property conditions & facilities
hôtel à proximité de la cité médiévale. notre chambre située côté feux tricolores très bruyante.
Stayed 1 night in Jul 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for suggesting visiting Aigues-Mortes it was most interesting. Thank you for putting up with my terrible French!
Stayed 1 night in Oct 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay & mainly down to the young male receptionist, who looked after us on our arrival. Apologies but can not remember his name, but he went above/beyond in making a great 1st impression
Stayed 1 night in May 2024

8/10 Good

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación era pequeña, pero tanto el baño como la cama eran amplios. La cama era muy cómoda, y un detalle es que habían almohadas extras, lo cual no se encuentra en muchos alojamientos. Además está a cinco minutos caminando de la Cité. Lo recomendaría para pasar un par de días y explorar Carcassonne.
Stayed 1 night in Oct 2023