Hotel Heliconia, near Monteverde Butterfly Gardens, offers a welcoming atmosphere with daily manager's receptions and cooked-to-order breakfasts. Enjoy spa services or visit the nearby cloud forest reserve. In-room WiFi and Italian cuisine at Rana Roja restaurant.
Reviews
7.87.8 out of 10
Good
Popular amenities
Breakfast included
Spa
Parking included
Free WiFi
Restaurant
Bar
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Located in Monteverde, Hotel Heliconia - Monteverde is in the city center and in the mountains. The area's natural beauty can be seen at Reserva Biológica Bosque Nuboso Monteverde and Curi-Cancha Reserve, while Monteverde Butterfly Gardens and Monteverde Orchid Garden are popular area attractions. Monteverde Cloud Forest Biological Reserve and Selvatura Adventure Park are two other places to visit that come recommended. Take time off to check out the hot springs in the area, or get some fresh air with adventures like horse riding, ziplining, and ecotours nearby. Visit our Monteverde travel guide
60109, PUntarenas, Monteverde, Cerro plano
What's nearby
Reserva Biológica Bosque Nuboso Monteverde
14 min walk - 1.2 km
Monteverde Orchid Garden
14 min walk - 1.3 km
Ranario
13 min walk - 1.1 km
The Bat Jungle
14 min walk - 1.2 km
Curi-Cancha Reserve
4 min drive - 1.8 km
Getting around
Juan Santamaria Intl. Airport (SJO)
155 min drive
Restaurants
Tree House Restaurante & Cafe
14 min walk
Las Riendas Restaurant
2 min walk
Restaurante Sabor Tico
10 min walk
Laggus
13 min walk
Restaurante Don Luis
1 min walk
About this property
Hotel Heliconia - Monteverde
Hotel remodeled in 2024 and located near Monteverde Butterfly Gardens
Located close to Monteverde Orchid Garden and Reserva Biológica Bosque Nuboso Monteverde, Hotel Heliconia - Monteverde provides free cooked-to-order breakfast, a free daily manager's reception, and a terrace. Treat yourself to a massage or other spa services. The on-site restaurant, Rana Roja, features Italian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Additional perks include:
Free self parking
A roundtrip airport shuttle (surcharge), an electric car charging station, and express check-out
Smoke-free premises, books, and concierge services
Room features
All guestrooms are individually furnished, and offer comforts such as premium bedding, in addition to thoughtful touches like free WiFi and safes.
Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:00 PM on request
Bus station shuttle (surcharge)
Shopping center shuttle (surcharge)
Free secured, uncovered self parking on site
Free RV/bus/truck parking on site
Food and drink
Free cooked-to-order breakfast available daily 6:30 AM to 9:00 AM
A bar/lounge
A coffee shop/cafe
A restaurant
Free daily manager's reception
Hosted evening meal available daily for a fee
Restaurants on site
Rana Roja
Things to do
Books
Winery release events
Family friendly
Laundry facilities
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Outdoors
Garden
In the mountains
Terrace
Spa
Deep-tissue massages
Hot stone massages
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Accessible bus station shuttle
Bathroom emergency pull cord
Cobblestone flooring in public areas
Front entrance ramp
Grab bar in shower (39 inches high)
Handrails in hallways (39 inches high)
Handrails in stairways (39 inches high)
No elevator
Well-lit path to entrance
More
2 floors
3 buildings
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Communal living room
Comprehensive food waste policy
Comprehensive recycling policy
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Living plant wall
Local culture and ecosystem education
Locally-owned and organized tours and activities
Renovated entire property - January 2024
Smoking not allowed
Traditional architecture
Room amenities
Bedroom
Premium bedding
Bathroom
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
29-inch LCD TV with cable channels
Food and drink
Espresso maker
Room service
More
Cleaning products are eco-friendly
Connecting rooms available
Desk
Individual decor
Individual furnishings
Recycling
Safe
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Late check-in subject to availability
Late check-in fee: CRC 0.0 for check-in between midnight and 3:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CRC 0.0
Express check-out available
Special check-in instructions
This property offers transfers from the airport and bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children may not be eligible for complimentary breakfast
Property payment types
Important information
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-in fee: CRC 0.0 for check-in between midnight and 3:00 PM
Late check-out fee: CRC 0.0 (subject to availability)
Laundry fee: CRC 0.0
Spa fee: CRC 0 per night
Hosted evening meal: CRC 0.0
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Property is also known as
Heliconia Hotel
Hotel Heliconia
Hotel Heliconia Monteverde
Heliconia Monteverde
Hotel Heliconia
Heliconia Monteverde
Hotel Heliconia Monteverde
Hotel Heliconia - Monteverde Hotel
Hotel Heliconia - Monteverde Monteverde
Hotel Heliconia - Monteverde Hotel Monteverde
Frequently asked questions
Is Hotel Heliconia - Monteverde pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Heliconia - Monteverde?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available from midnight–
3:00 PM for a fee of CRC 0.0.
What time is check-out at Hotel Heliconia - Monteverde?
Check-out is at noon. Late check-out is available for CRC 0.0 (subject to availability).
Does Hotel Heliconia - Monteverde provide a shuttle to the airport?
Yes, there's an airport shuttle that runs 6:00 AM–10:00 PM on request. A per person, one-way fee applies.
Where is Hotel Heliconia - Monteverde located?
Located in the heart of Monteverde, this hotel is within a 15-minute walk of Monteverde Butterfly Gardens, Monteverde Orchid Garden, and Reserva Biológica Bosque Nuboso Monteverde. Curi-Cancha Reserve and Monteverde Cloud Forest Biological Reserve are also within 3 mi (5 km).
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Reviews
Hotel Heliconia - Monteverde Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Beautiful views and grounds. Great location and very spacious. Our kids loved the loft space in the rooms and beds were comfortable. Staff was very friendly and helpful. On site restaurant was very good and breakfast included made an easy start to our days.
Very nice, clean and all the staff were friendly and helpful, especially Louiz.
He was wonderful. Grounds were beautiful with a lot of birds and flowers.
Restaurant food wasn’t great but the staff was very good.
We arrived late and were received with the same enthusiasm as the first customer of the day. Our rooms were clean and comfortable and the property was immaculate. Our breakfast was absolutely amazing! We loved the charm of the hotel and the staff was very accommodating. Close to everything as well.
Keary
Stayed 1 night in Jul 2022
6/10 Okay
Allyson
Mar 5, 2024
Liked: Cleanliness, staff & service
It was run down compared to other places we stayed. There was no heat/air conditioning and no way to open windows. It was just average.
Allyson
Stayed 2 nights in Feb 2024
2/10 Terrible
Mariano
Apr 9, 2023
Disliked: Cleanliness, staff & service, amenities
Be careful, they tried to ask for more money from us AT CHECKOUT. Terrible service and a really bad experience.
No volvería!
No lo recomiendo, por las sgts razones:
Las instalaciones son súper antiguas.
Cero sentido de hospitalidad.
El desayuno es súper limitado y poco agradable.
La cama estaba como “hundida”
No hay aire acondicionado y tampoco se pueden abrir las ventanas por los insectos.
Los alrededores de algunas habitaciones son oscuras y solitarias.
El precio, no lo vale!
Hay otros hoteles en la zona que por la mitad del precio, hay un desayuno espectacular, atención al cliente excepcional, instalaciones modernas, huelen rico, se siente ese sentido de hospitalidad que le hace falta a este hotel Heliconias.
La baignoire de fonctionnait pas, le petit dejeuner n est pas bon.
Pas de riders dans la chambre
L hotel est bruyant et vieillot
Le prix est bien trop élevé pour le service
When we checked on, the person working the desk spoke to me as if he had an attitude. I did not feel welcomed. The needs were not comfortable and the pillows were flat. At night, it got really cold because there is no heat in the rooms. We tried to reserve the jacuzzi, but was later told that the heater was broken. I was going to plan a proposal while in the jacuzzi, but that fell through. thought about checking out a day earlier.
Vi bokade detta ***hotell
Redan vid incheckning började problemen, ingen nyckel på plats, efter en stund fick vi en reservnyckel.
Väl uppe på rummet blev vi stående med väskorna i handen. Var detta ett rum på ett ***hotel Suite Gulf Wiev?
Åter i receptionen och sa att vi inte var nöjda med rummet, blev vi erbjudna ett nytt rum till nästa dag. Bara tanken att sova en natt på rummet så bestämde vi oss för att leta annat boende. Hittade ett nytt ***hotel till ett betydligt lägre pris och betydligt högre standard . Dom erbjöd utan vi fråga att hämta oss och vårat bagage.
Åter i receptionen informerade jag personalen att vi checkar ut. Utan att fråga varför eller erbjuda oss någon kompensation checkade vi ut.
Detta hotel var av standarden ett *-**hotell möjligen i nivå av ett motell vi motorvägen
Rekommenderar absolut ingen att boka detta hotell som utger sig och tar befallt för ett *** hotell.
Verified traveler
Stayed 3 nights in Feb 2020
6/10 Okay
Victor, cartago
Jan 6, 2020
Disliked: Cleanliness, staff & service
En general bien, pero la habitacion tenia un olor no muy agradable, el jacuzzi no funcionaba. No tenian mi reserva lista. Ademas la foto de la habitacion que reservé no coincide con la que me dieron.