All guestrooms at The Retreat Costa Rica - Wellness Resort & Spa offer comforts such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes.
This is a MOUNTAIN resort. Meaning there are very steep hills and to stay here you need to be very fit to be able to climb those hills to spa, restaurant, pool. Felt very bad for older people who had difficulties doing that. There’s no room service. Rooms are located on steep hills. Breakfast starts at 8:30! This is the latest breakfast we’ve ever had to have - we wake up at 5 and like to start our day early. Spa is nice. Steam room is very cold, can’t even get a steam higher.
There was power outage one day for a couples of house and you’d think that a 5 star hotel would have a generator, but had to take a cold shower…
Internet was out during those few hours and if you still need to do some work - you can’t.
Aleksandr
2024 年 3 月に 3 泊滞在
10/10 (非常に良い)
Renina
2024 年 3 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Renina
2024 年 2 月に 3 泊滞在
10/10 (非常に良い)
Janice
2024 年 2 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Janice
2024 年 1 月に 7 泊滞在
6/10 (普通)
Vincenzo
2023 年 12 月 16 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Potentially lovely but now past its best
We were really excited about this stay having read all of the reviews but ended up disappointed. We received a room upgrade which we were grateful for but the room was very tired, particularly the bathroom area which had a handful of areas of damage. The room was also dirty, which we pointed out with photos to staff and they kind of asked us why we had looked for dirt (which we found when we moved a unit to plug a charger in) and there were multiple hairs in the room. They did do a “detail clean” but we keep our own house cleaner. Additionally we were woken by grounds keepers making loud banging noises every morning at 6am. Additionally they pride themselves on their food which we found to be average and $57 per person for dinner which we thought was expensive for the level of the food. On the positive side the communal areas were very nice and we had excellent massages.
Vincenzo
2023 年 12 月に 2 泊滞在
10/10 (非常に良い)
Michael
2022 年 9 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect place to relax and energize
The place was amazing. Very relaxing, with plenty of local trip or adventure options. The food was impeccable and the staff was friendly and accommodating.
Michael
2022 年 9 月に 3 泊滞在
10/10 (非常に良い)
Dora、Katy
グループ旅行
2022 年 7 月 31 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Few bumps but they were quick to fix the issues and very efficient. Thanks to Alejandro for a great service .
Dora
2022 年 7 月に 3 泊滞在
10/10 (非常に良い)
Carla
2022 年 7 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Retreat is truly Heaven on Earth from the location to the staff to the food and spa. If you need to refresh and recenter yourself, this is the only place to go. Days filled with yoga, hiking, meditation, and relaxation await. We will make this an annual trip!
Carla
2022 年 7 月に 4 泊滞在
10/10 (非常に良い)
Diana
2021 年 9 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Una vacacion espectacular
Espectacular la atención la comida excepcional todo
Diana
2021 年 9 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2021 年 6 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastisk opphold!
宿泊されたお客様
2021 年 6 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
カップルで旅行
2021 年 5 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was the easiest vacation I've ever been on as far as the hotel having the most popular tours available and creating a personalized daily schedule. Hotel staff do take you on each tour so you become comfortable with every one you interact with. Meals were my biggest worry going in but they were all well seasoned with good portion sizes and 3 courses with every dinner-- we had fish most nights and beef once during our stay. If we visit again, we would choose a more inclusive package as it was very easy to spend $1000/day between tours, treatments, and meals for 2.