Sarova Whitesands Beach Resort & Spa

Photo gallery for Sarova Whitesands Beach Resort & Spa

Primary image
On the beach, white sand, sun loungers, scuba diving
On the beach, white sand, sun loungers, scuba diving
On the beach, white sand, sun loungers, scuba diving
5 outdoor pools, pool umbrellas

Overview of Sarova Whitesands Beach Resort & Spa

Sarova Whitesands Beach Resort & Spa

4.0 star property

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
80100, Mombasa, Malindi Road, Bamburi Highway

Explore the area

  • Popular LocationBamburi Beach3 min walk
  • Popular LocationRabai Museum3 min drive
  • Popular LocationNguuni Nature Sanctuary3 min drive
  • AirportMombasa (MBA-Moi Intl.)107 min drive

Choose dates to view prices

About this area

Mombasa

Located in Mombasa, Sarova Whitesands Beach Resort & Spa is in the entertainment district and on the beach. Fort Jesus is a notable landmark, and the area's natural beauty can be seen at Bamburi Beach and Haller Park. Don't miss out on a visit to Wild Waters. Take an opportunity to explore the area for water adventures such as sailing and other activities like golfing.

What's nearby

  • Bamburi Beach - 3 min walk
  • Haller Park - 3 min drive
  • Rabai Museum - 3 min drive
  • Nguuni Nature Sanctuary - 3 min drive
  • Leisure Golf Club - 3 min drive

Getting around

  • Mombasa (MBA-Moi Intl.) - 107 min drive

About this property

Sarova Whitesands Beach Resort & Spa

Upscale hotel on the beach, with 5 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Sarova Whitesands Beach Resort & Spa's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Change of towels is available on request.
Sarova Whitesands Beach Resort & Spa offers 335 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, hair dryers, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tulia Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily. Guests under 4 years old are not allowed in the spa.

All inclusive details

All-inclusive room rates at Sarova Whitesands Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10 AM
  • 3 restaurants
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Pavilions
  • Lido Seafood Grill

Things to do

  • 5 outdoor pools
  • Aerobics classes
  • Beach volleyball
  • Children's pool
  • Fitness center
  • Full-service spa
  • Playground
  • Rafting
  • Scuba diving
  • Spa tub
  • Surfing/body boarding
  • Water skiing
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • No elevators
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beachfront location
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer to the property via required shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 30 per person (one-way)
  • Airport shuttle fee per child: USD 15 (from 4 to 12 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 4 years old are not allowed in the spa

Property is also known as

Sarova Whitesands
Sarova Whitesands Beach
Sarova Whitesands Beach Mombasa
Sarova Whitesands Beach Resort
Sarova Whitesands Beach Resort Mombasa
Sarova Whitesands Resort
Whitesands Sarova
Sarova Whitesands Beach Hotel Bamburi
Sarova Whitesands Beach Resort & Spa Kenya/Bamburi
Sarova Whitesands Beach Resort And Spa
Whitesands Hotel Mombasa
Sarova Whitesands & Mombasa
Sarova Whitesands Beach Resort & Spa Hotel
Sarova Whitesands Beach Resort & Spa Mombasa
Sarova Whitesands Beach Resort & Spa Hotel Mombasa

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 88 out of 181 reviews
5 - Excellent 49%
Rating 4 - Good. 60 out of 181 reviews
4 - Good 33%
Rating 3 - Okay. 14 out of 181 reviews
3 - Okay 8%
Rating 2 - Poor. 13 out of 181 reviews
2 - Poor 7%
Rating 1 - Terrible. 6 out of 181 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.2/5

Staff & service

4.5/5

Amenities

4.2/5

Property conditions & facilities

4.4/5

Eco-friendliness

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice for families, clean, good variety of food and kids activities. Lovely beach bars
Stayed 3 nights in Aug 2022

4/5 Good

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great amenities. Great location. Very safe. Amazing breakfast. My only suggestion is to share with guests when they arrive the amenities that are available. No one showed me the pool or the secret pool or the hot tub of the hammocks or the bar or anything. A run down of all the awesomeness would have helped. But a great big gem on the Indian Ocean.
Stayed 3 nights in Jun 2022

4/5 Good

Traveled with group
Liked: Cleanliness, room comfort
Review
The stay at the hotel was good and rooms too. The AC system was good but the water leaked in the room and after requesting the service, no one came to fix it.
Stayed 1 night in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has exceeded my expectations….the hotel is located next to bamburi beach with lots and lots of water sport activities as well as other attractions that will keep you busy during your vacation. However the highlight of it all is the sarova staff. They went above and beyond to make our vacation memorable. Special thanks goes to Nixon and the entertainment team, you guys deserve all the luck in the world without you this hotel would probably have been a bit dull. I was amazed as to how your charismatic and the whole team energy lights up this hotel…. Also anderson thank you for the small birthday decorations it was soooo beautiful and my partner loved it also with our daily small conversation on the way to the room. We also have nelson on the reception even though i was barely there he made sure to have that professionalism.. and to all the staff of whitesands Asante Sana you have made the begining of my holiday one to remember… remember always its the staff that makes the place worth a billion dollar….
Stayed 3 nights in Mar 2022

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happily surpised
Pleasantly surprised. Rooms were nice, very comfortable, not rundown. Good service, excellant breakfast. Nice pools. Very happy, will be back
Stayed 3 nights in Mar 2022