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Sarova Whitesands Beach Resort & Spa

Photo gallery for Sarova Whitesands Beach Resort & Spa

Featured Image
On the beach, white sand, sun loungers, scuba diving
On the beach, white sand, sun loungers, scuba diving
On the beach, white sand, sun loungers, scuba diving
5 outdoor pools, pool umbrellas

Overview of Sarova Whitesands Beach Resort & Spa

Sarova Whitesands Beach Resort & Spa

4.0 star property

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
80100, Mombasa, Malindi Road, Bamburi Highway

Explore the area

  • Popular LocationBamburi Beach3 min walk
  • Popular LocationNguuni Nature Sanctuary3 min drive
  • Popular LocationLeisure Golf Club3 min drive
  • AirportMombasa (MBA-Moi Intl.)18 min drive

Choose dates to view prices

About this area

Mombasa

Located in Mombasa, Sarova Whitesands Beach Resort & Spa is connected to a shopping center. Leisure Golf Club and Mamba Village are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bamburi Beach and Nguuni Nature Sanctuary. Wild Waters and Shree Cutch Satsang Swaminarayan Temple are also worth visiting. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with skydiving nearby.

What's nearby

  • Bamburi Beach - 3 min walk
  • Haller Park - 3 min drive
  • Nguuni Nature Sanctuary - 3 min drive
  • Leisure Golf Club - 3 min drive
  • City Mall - 4 min drive

Getting around

  • Mombasa (MBA-Moi Intl.) - 18 min drive

Restaurants

  • Pavilions – Restaurant offering international cuisine. Serves breakfast, lunch, and dinner.
  • Lido Seafood Grill – Seafood restaurant offering seafood. Serves lunch and dinner on select days.

About this property

Sarova Whitesands Beach Resort & Spa

Upscale hotel on the beach, with 5 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Sarova Whitesands Beach Resort & Spa's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. All 335 soundproofed rooms feature free WiFi and memory foam beds. For a bit of entertainment, guests will find LED TVs with digital channels, and other amenities include balconies and 24-hour room service.
Sarova Whitesands Beach Resort & Spa offers 335 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets and premium bedding. 32-inch LED televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tulia Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna.

The spa is open daily. Guests under 4 years old are not allowed in the spa.

All inclusive details

All-inclusive room rates at Sarova Whitesands Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10 AM
  • 3 restaurants
  • 2 bars/lounges, 1 1 beach bar and 1 1 poolside bar
  • 24-hour room service

Things to do

  • 5 outdoor pools
  • Aerobics classes
  • Beach volleyball
  • Children's pool
  • Fitness center
  • Full-service spa
  • Playground
  • Rafting
  • Sauna
  • Scuba diving
  • Spa tub
  • Steam room
  • Surfing/boogie boarding
  • Water skiing
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • No elevators
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beachfront location
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Late check-in fee for check-in between midnight and 7:00 AM (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per person (one-way)
  • Airport shuttle fee per child: USD 15 (from 4 to 12 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between midnight and 7:00 AM (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Facilities fee: USD 40 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Guests must transfer to the property via required shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 4 years old are not allowed in the spa

Property is also known as

Sarova Whitesands
Sarova Whitesands Beach
Sarova Whitesands Beach Mombasa
Sarova Whitesands Beach Resort
Sarova Whitesands Beach Resort Mombasa
Sarova Whitesands Resort
Whitesands Sarova
Sarova Whitesands Beach Hotel Bamburi
Sarova Whitesands Beach Resort & Spa Kenya/Bamburi
Sarova Whitesands Beach Resort And Spa
Whitesands Hotel Mombasa
Sarova Whitesands & Mombasa
Sarova Whitesands Beach Resort & Spa Hotel
Sarova Whitesands Beach Resort & Spa Mombasa
Sarova Whitesands Beach Resort & Spa Hotel Mombasa

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 77 out of 160 reviews
5 - Excellent 48%
Rating 4 - Good. 51 out of 160 reviews
4 - Good 32%
Rating 3 - Okay. 13 out of 160 reviews
3 - Okay 8%
Rating 2 - Poor. 13 out of 160 reviews
2 - Poor 8%
Rating 1 - Terrible. 6 out of 160 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.2/5

Staff & service

4.5/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Safety and clean
Stayed 3 nights in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the clean environment, flowers and pools that are all over. Even though I did not have time yo swim it was a pleasant environment. What I did not like was that on my first day of arrival one of the servers were a little mean to me, but it was addressed by Martha, who is very jovial and professional in her talking and actions. Jack welcomed me on the first day with a lot joy, I felt happy to be back home. Generally, I had a wonderful time at Whitesands. Thank you, will be back.
Stayed 2 nights in Nov 2021

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was awes!there is nothing negative I would say about this place
Stayed 4 nights in Oct 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Service, kids club team have done great work
Stayed 3 nights in Oct 2021