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"Exceptionally kind and helpful staff. The set breakfast was a standout—grilled fish with a beautiful spread of side dishes. Clean and relaxing onsen with both indoor and outdoor options. Room was comfortable and had a lovely view of the bay. Bonus: separate toilet and bath/shower setup, which was convenient."

"Our room in traditional Japanese style was the size of a small apartment. Beautiful woodwork and tatami-mats. Nice view of the water with comfortable sitting area. Easily walkable to train and bus station. While i don't remember signing up for it, dinner and breakfast were included and delicious."

"Awesome cottage. Great bathhouse. Swim in the river if you get a chance. Walk to hot springs. All free."

"the food is fantastic! "

"When I first tried this hotel, I used the daily use onsen. I fee; in love with the cave onsen. We now stay at least two nights ove night to use the floor 33 onsen as well as the cave onsen. They have a nice breakfast and dinner buffet. We like the Western style room with western beds as well as a living room/dining room that you can have the Japanese futons."

"My husband and I were very blessed to be able to stay here for 2 nights. We loved staying here, especially the second day. Wish we were able to stay here another night to enjoy lounging around more since we spent the second day seeing the Seiganto-ji Temple Sanjuno-to 3-Storied Pagoda and that surrounding area. As for the review of this Ryokan, we appreciate how this place has their own luggage service when you're at the dock, which we found to be helpful. Since we stayed for 2 nights, the meals were different on the second day, which we like the dinner on the second day more than the first. We find it a bit surprising as we'd think the first day dinner should be more of a show-stopper. However, it wasn't the case for us, but the dinner on the second night made us consider coming back here in the future. Besides that, we love the view from our room because it's gorgeous watching the sunrise. We also really like the service, especially the young female who assisted us explaining the meal in English on the second night for dinner and our breakfast on the last day. She was very sweet and remembered us. She also suggested to take pictures for us. Unfortunately, we didn't catch her name."

"Amazing "

"I am so happy I found Hotel New Palace. The rooms are clean and large, staff is gracious, breakfast is really good. The onsen is a bonus. So nice for a relaxing soak every evening. I would definitely recommend this hotel and will stay here in the future if I return to Shingu. "

"Perfect 😍"