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"1. Hotel staff was courteous, helpful and efficient 2. Breaking was fantastic 3. Facilities were great "

"Every staffs were friendly and helpful during our stay. The area around was so quiet and relax. Breakfast buffet includes both Western and Japanese items, excellent free wine tasting with crackers and chocolates. Modern facility, excellent location, our room was surprisedly neat and spacious. If ever in Furano again, we will definitely be staying here!"

"Really good location, near restaurant and supermarket and bus and train."

"We loved the special character of the hotel and our room. Our room was clean and comfortable. The breakfast was excellent. "

"I loved this placed. I really appreciated all the hiking-oriented material in the common areas; 3D printed relief of Daisetsuzan and several detailed posters, helpful in planning or reminiscing. Masa went above and beyond in helping me plan different hikes and transportation. I'll definitely return. "

"The staff, room, food and onsen are incredible. I have nothing bad to say about this place"

"The staff at Fenix is fantastic.super helpful,first rate service attitude. Nice zen looking hotel."

"Excellent stay, highly recommended "

"book 2 room to stay one night. we were very please with this hotel service."