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"Staff is very helpful."

"What a wonderful place to stay. Loved the volcanic bath on the balcony. Worth paying extra for the lower floor. Really comfortable beds and pillows. Our room included breakfast which was excellent. It didn't include dinner but we paid extra to have dinner there for the three nights. OMG!!! This was the most incredibly brilliant value we have have ever experienced. The most amazing food esp for the value. Do not miss out on this. You wont go back to room hungry I can guarantee. Back to your room just in time for the laser show complete with music. Completely bizarre considering the peaceful and quiet and stunningly beautiful surroundings but hey that's just me. Definitely well worth it although we could have done without the laser show. "

"Friendly staff, incredible town, perfect hostel to explore area. Information about local busses posted on walls was very helpful. I booked an extra night here because I loved it so much!"

"It was a beautiful spot and easy to get to places. A lot of space! But the sauna room smelled like mold and there was a lot of black spots on the wood. The room we split in smelled musty. Quite location and parking spot you don’t have to pay for!"

"Probably the best hotel in Shirahama. 5 min walk from the beach. Clean, large property. Pool area is fantastic if you have kids and the rooms are large. Bonus point for the Onsen on the last floor with view of beach and sunset. I do not recommend the food. Looks terrible. "

"Nice place to stay "

"food is not that delicious but it is acceptable. Onsen is very beautiful."

"We had a very good night Sansuikan Kawayu Matsuya. They share hot springs and the restaurant with a nearby hotel. Hot springs are the absolute standout: fantastic! Food is good and plentiful. Our room had a brilliant view. All the rest is okay, although the exterior of the building is not nice."

"The hotel was really nice. Clean, comfortable, all working well, and staff were super friendly. It is a great new build, highly recommended!"