Apartments in Mill Hill East Underground Station for Rent

"I have stayed in London many times over the years and would say that, for the money, this was the worst experience I have ever had. The staff was barely civil and the whole hotel felt extremely run-down. The room was in need of painting and several things were not working. I could only find one functional electrical outlet, the TV was not operational (turns out the cable had been unplugged), and the safe's mechanism was pulled away from the door -- the batteries were lying in the safe, and the door could not close as it was misaligned. The heated towel racks weren't working and when I asked about them, I was told they had been disabled throughout the hotel as they were a safety hazard. (A sign indicating that might have been nice.) The drawers to the desk wouldn't close properly and there was a slight odor throughout. When I requested a new room, the staff grudgingly agreed. The new room was marginally better - at least the TV worked. In addition, there is no food available at the hotel, not even vending machines. I was very glad I was only staying the one night. I would not recommend this hotel to anyone. "

"Had issues with the room, I booked a king bed room, and got a room withj two double beds. Small beds and a big room that was not what I wanted. When I asked the staff, they said it was an upgrade, but it is not what I wanted. was told that cause it was through a third party nothing they can do for me. I was not the only one to complain about this issue. So check when you arrive."

"Very welcoming, clean room, lovely swimming pool and steam and sauna. Food excellent."

"The staff was very helpful, the room and the service was very good."

"Room was cold and run down, beds for kids are not great, provided kettle, sugar, milk cups but no tea or coffee to go with it. Biggest issue for us was breakfast, no acknowledgement that we had breakfast included at check in so no idea of timings. Breakfast itself was poor quality, and worse cold, the heat lamps clearly don’t work, tables not cleared the gentleman looking after the dining area had a Bluetooth headset and was clearly on the phone chatting away to someone instead of doing his job. Apparently you don’t provide teaspoons (ridiculous), also paper coffe cups, why not proper glassware. "

"Room was clean, just very cold. "

"Great room and location. The room is clean and modern. The only downside we felt was that the kitchen lacked appliances and utensils - we only had one frying pan which made it difficult to cook any type of meal (no saucepan, colander etc) and no toaster for bread in the morning. There was also no hairdryer which I would expect in a room."

"The room was clean and in good condition. Good customer service; however, they're not going to provide you with any toiletries, which I personally think that it does not make any sense."

"Staff was welcoming. Our room was upgraded upon arrival. Very happy. "