PROS: AMAZING location, 24 hr Butler service, beautiful lighting, close to Cathedral and lots of shopping, good, places & things to do. Wonderful view. Super great, amazing location.
CONS: Not a King bed, it's a Queen. A/C barely gets cold and we had it set at 17. Warning - BRING YOUR OWN TOWELS!!!! Every towel, washcloth, etc was 100x more coarser than any SAND PAPER. Zero exaggeration. The towels there can stand vertically on their own. It’s bad.. WE HAD TO GO OUT and BUY OUR OWN TOWELS. Yes they were THAT terrible. STIFF AND DISGUSTING.
Dirty dishes with crusted food in the dishwasher.
ONE roll of toilet paper for 2 women for 3 days. Called the Butler - nothing.
Butler advised a manager was coming up to see & discuss. That, or any, manager never showed up.
NOT WORTH the Euros we paid for 2 nights. And it was a lot.
BUYER BEWARE!
You’re getting taken for the view, and it’s not even the Milan Cathedral.
*Everything was blamed on the so called maid service. Manager nor Butler ever came to resolve any issues.