Find Hotel with a Concierge in Midlands

"Convenient location, pub downstairs was great. "

"The exterior, lobby and restaurant are clean and welcoming. That ends when you step off the elevator. The halls are dark, dirty with torn soiled carpet, and desperately need renovation. The room is dirty, depressing, dark and old. The bed was extremely uncomfortable. Clearly a mattress from 10-15 years ago. Linen was clean. The bathroom has not been touched in decades. Black mold on tiles in the tub/ shower. Shower curtain very dirty along the bottom. There are few electrical outlets. We had to move furniture to access one outlet to charge our phones. The ironing board is rusty and the pad soiled. We used the laundry room. At 9 pm we were drying our clothes and the “night manager” came and insisted we remove our wet clothes from the dryer so he could lock the door. We asked for 20-30 minutes and he refused. Told us to take the wet clothes to our room and come back at 9 am to dry them! We were delayed leaving in the morning so we could dry our clothes. Certainly, trying to accommodate guests using common sense is not part of the hotel policy. We would not stay here again. "

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"The bed was the best I have ever slept in, great space in the room. "

"Room was spotless and brillant fire and bathroom. Bed was very comfortable..Staff very helpful in all areas of complex. About 5pm wombats and Wallabies roam the grounds. "