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「All staff were excellent. Issues were with the property, that has a 4 star ranking. No room service, no included breakfast, parking charges, $20 for a glass of wine in downstairs bar, overpriced restaurant on top level, cheap uncomfortable pillows, housekeeping upon request, hot water in the shower after leaving on for 10-15 minutes, no microwave, no minibar, two very small drawers, no turndown service, bathroom sinks do not drain properly, room temperature will not go below 66 degrees....

「The Spartanburg Marriott is a lovely place in great condition with high end finishes in the common areas, a convenient parking garage on site, clean and comfortable rooms and a helpful staff. We've stayed multiple times, for one night at a time, when passing through the area. It's worth the short drive from the interstate to stay in a place that is quiet and welcoming. We'll be staying there again, and again.」

「Property isn’t even open yet. Still under construction. Expedia and Marriott confirmed my reservation and accepted payment. Unbelievable. 」

「The property is older and run down. Bathroom was very poor, shower was not that cleanse and caulking was rusty looking. Trying to check inn the desk clerk was more concerned with talking to someone on the phone about his car getting repaired. I would not recommend anyone staying there and certainly would not stay the.」

「This hotel was a disaster from the beginning. Its office hours are 11am - 7pm. I had to call someone to be able to check in! It had a big warning sign on the office window that if you backed in to your parking space you would be towed! My room only had two lights on the wall as I think the main light on the ceiling had been replaced with a smoke alarm. The room was very dim as one of the 2 lights was only 25 watts. None of the sinks or bathtub had a drain stopper. It had a full size...

「Excellent place , all clean and not smoke」

「Nice property」

「Bugs in room, stains all over carpets in hallways, smelled bad, fire alarm went off at 8 am. 」

「The room looked to be remodeled with new floor, new bathtub surround, new sink, new mirror, new toilet, new TV stand and TV. Mattress was not comfortable for me. The phone in the room did not work. Housekeeping was zero. Bath, hand and wash towels were present at check in. No housekeeping on the second day. Had to get clean towels from the front desk. The third night I had to find someone in housekeeping to get clean towels. The room was nonsmoking but obvious it had been smoked in. I reported...

「Room needs updating, mold growing in shower」

「The hotel itself is comfortable but we had asked for late checkout the night before we were to leave and were told we could stay until 1pm. At 11am the housekeeper knocked on the door, and then at 11:35 the front desk called and said we needed to be out by noon or we’d be charged for a half day, and that there was nothing in the computer about late checkout. It was a very stressful end to our trip.」

「Clean lodging and professional and friendly staff.」

「Hotel was great we loved all the amenities we will be back」

「The staff are really awesome at this hotel. Super friendly and helpful, they go above and beyond. I had booked 3 rooms and part of our group arrived before I did and we simply spoke to the front desk and they checked him in without having to put a hold on his card as they were happy to wait for my card once I arrived. We loved our stay here and the breakfast selection was amazing. 」

「The trip lasted about six days and went very well. A huge thank you to the wonderful staff who would be very helpful and answer all my questions. The cleaning staff were extremely nice and thankful for keeping our hotel room clean along with stocked with the essentials. Overall, this trip wouldn’t have gone so smoothly without the wonderful staff.」

「Easy parking. Friendly staff. Clean property and room. Comfortable bed and a great breakfast!」

「We stayed here several nights until we were able to get back into our home after it was damaged by water. So we had kittens and kids with us, and were all together a hot mess when we arrived. But the staff were all so friendly and patient. Our room was clean and comfortable, and breakfast was top-notch. It was great to have quiet, safe place to go while we waited for everything to dry out at home. We were particularly grateful for John, the breakfast attendant who greeted us cheerfully each...