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"The food was incredible, including the buffet which I never have high expectations for. Having access to two resorts was amazing. Plenty of pools, lots of restaurants, really good entertainment within the pool and the beach. Preferred club was lovely our butler Angel was amazing. The resort itself was so beautiful and clean. My only complaint: the wifi in my room didn’t work at all."

"Pool was enjoyable. Staff were warm and friendly. Room was clean "

"Overall nice place . Rooms were pretty and buffet selection was decent . Lazy river was fun for the kids and entertainment was great."

"Love it"

"La animación es pobre y la limpieza de las habitaciones no es buena en la 3111 q fue la habitación q me dieron habían residuos de los huéspedes anteriores como lapices el el piso y otras cosas ademas no pasan regularmente y cuando van no lo hacen bien"

"We love this hotel. Luxury. Services amazing. Food delicious."

"We had a mouse in our room!! Despite this, they told us to stay there for the night anyway. The children were terrified, and none of us could sleep. It was a sleepless night instead of a pleasant holiday stay. My husband saw a huge mouse while he was putting our daughter to sleep. It ran right past his feet!!! Then, we noticed that our daughter's backpack was on the floor, even though it had been left on the table. This means the mouse was even running across the furniture! On top of that, it got into my daughter's snacks, which were sealed in a Ziploc bag. It chewed through the plastic and ruined the food. Disgusting! My husband went to the reception immediately, but he was told we couldn’t get a new room until after 2 PM the next day. We even found mouse droppings in the room. Gross!! The management should react quickly to something like this instead of leaving us completely ignored. Our suitcases were open on the floor—the mouse could have crawled into anything! Hygiene and safety were nonexistent... absolutely revolting! I do not recommend this place!"

"Everything was amazing. Staff five stars and beyond. "

"Para empezar el personal que recibe en el lo"