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The Westin Santa Fe, Mexico City

4.5 star property
Luxury hotel with 6 restaurants connected to the convention center in Mexico City

Choose dates to view prices

The Westin Santa Fe in Mexico City offers a sophisticated escape with its Heavenly Spa, six unique restaurants, panoramic rooftop views, tranquil garden, 24-hour gym, and high-speed WiFi. The attentive staff consistently earns praise from visitors.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Parking available
  • Room service
  • Breakfast available
The current price is ￥22,898
￥27,363 total
includes taxes & fees
Dec 5 - Dec 6

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Club Lounge Access, Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Club Lounge Access, Deluxe Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
HDTV
Pillowtop bed
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(34 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Pillowtop bed
Separate bedroom
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Pillowtop bed
Separate bedroom
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking, Valley View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Suite, 1 King Bed, Non Smoking, Valley View

7.0 out of 10
Good
(4 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
HDTV
Blackout drapes/curtains
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Corner

Junior Suite, 1 King Bed, Non Smoking, Corner | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed, Non Smoking, Corner

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
HDTV
Pillowtop bed
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Valley View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Valley View

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Pillowtop bed
Separate bedroom
  • 35 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking, Valley View

Club Suite, 1 King Bed, Non Smoking, Valley View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Club Suite, 1 King Bed, Non Smoking, Valley View

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Dining table
HDTV
  • 63 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Double Bed, Non Smoking, Valley View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Presidential Suite, 1 Double Bed, Non Smoking, Valley View

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Pillowtop bed
Separate bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Club Lounge Access, Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Club Lounge Access, Deluxe Room, 1 King Bed, Non Smoking

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Pillowtop bed
Separate bedroom
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Pillowtop bed
Separate bedroom
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Lounge Access, Deluxe Room, 1 King Bed, Non Smoking (Corner)

Club Lounge Access, Deluxe Room, 1 King Bed, Non Smoking (Corner) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Club Lounge Access, Deluxe Room, 1 King Bed, Non Smoking (Corner)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Pillowtop bed
Separate bedroom
  • 35 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Lounge Access, Deluxe Room, 1 King Bed, Non Smoking (View)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Club Lounge Access, Deluxe Room, 1 King Bed, Non Smoking (View)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Pillowtop bed
Separate bedroom
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
01219, Mexico City, Javier Barros Sierra 540, Lomas Santa Fe

What's nearby

  • Samara Shops - 7 min walk - 0.6 km
  • Expo Santa Fe Mexico - 10 min walk - 0.9 km
  • Parque La Mexicana - 17 min walk - 1.5 km
  • Santa Fe Center Mall - 19 min walk - 1.6 km
  • Ciudad de los Ninos - 2 min drive - 1.6 km

Getting around

  • Santa Fé Station - 4 min drive
  • Mexico City Buenavista Station - 33 min drive
  • Benito Juarez International Airport (MEX) - 45 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Don Capitán - ‬1 min walk
  • ‪Fisher's - ‬2 min walk
  • ‪Central Central - ‬1 min walk
  • ‪Market Kitchen - ‬1 min walk

About this property

The Westin Santa Fe, Mexico City

Luxury hotel near Paseo de la Reforma
At The Westin Santa Fe, Mexico City, you can look forward to a rooftop terrace, a garden, and dry cleaning/laundry services. Indulge in a facial, a massage, and a manicure/pedicure at Heavenly Spa, the onsite spa. Be sure to enjoy a meal at the 6 on-site restaurants, including breakfast, lunch, and dinner. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a bar and a 24-hour gym.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • A front-desk safe, a ballroom, and coffee/tea in the lobby
  • A porter/bellhop, massage treatment rooms, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 259 individually furnished rooms include comforts such as 24-hour room service and premium bedding, as well as perks like heated floors and laptop-compatible safes.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 32-inch HDTVs with Netflix, streaming services, and cable channels
  • Wardrobes/closets, heated floors, and separate dining areas

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Secured, covered self parking on site (MXN 140 per night)
  • Secured, covered valet parking on site (MXN 180 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 350 per person
  • 6 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Market Kitchen

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,100 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (24 inch wide door)
  • Height-adjustable showerhead
  • Portable bathtub seat
  • Smooth flooring in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 11 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: MXN 1800

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 350 per person
  • Airport shuttle fee: MXN 1777 per vehicle (roundtrip)
  • Covered self parking fee: MXN 140 per night
  • Covered valet parking fee: MXN 180 per night
  • Late check-out fee: MXN 1800

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Westin Hotel Mexico City Santa Fe
Westin Mexico City Santa Fe
Westin Santa Fe Mexico City
The Westin Santa Fe Mexico City Hotel Mexico City
Westin Santa Fe Mexico City Hotel
The Westin Santa Fe Mexico City
The Westin Santa Fe, Mexico City Hotel
The Westin Santa Fe, Mexico City Mexico City
The Westin Santa Fe, Mexico City Hotel Mexico City

Frequently asked questions

Is The Westin Santa Fe, Mexico City pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Westin Santa Fe, Mexico City?

As of Nov 11, 2025, prices found for a 1-night stay for 2 adults at The Westin Santa Fe, Mexico City on Dec 5, 2025 start from ￥22,898, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Westin Santa Fe, Mexico City?

Self parking is available for MXN 140 per night. Valet parking is available for MXN 180 per night.

What time is check-in at The Westin Santa Fe, Mexico City?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Westin Santa Fe, Mexico City?

Check-out is at noon. Late check-out is available for MXN 1800.

Does The Westin Santa Fe, Mexico City provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 1777 per vehicle applies.

Where is The Westin Santa Fe, Mexico City located?

Located in Santa Fe, this luxury hotel is within 1 mi (2 km) of Expo Santa Fe Mexico, Parque La Mexicana, and KidZania Santa Fe. Santa Fe Center Mall and Ciudad de los Ninos are also within 1 mi (2 km). Santa Fé Station is 20 minutes by foot.

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The Westin Santa Fe, Mexico City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 636 out of 937 reviews
Rating 8 - Good. 192 out of 937 reviews
Rating 6 - Okay. 60 out of 937 reviews
Rating 4 - Poor. 28 out of 937 reviews
Rating 2 - Terrible. 21 out of 937 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast and spa
Stayed 2 nights in Sep 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Oct 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Sep 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here, very safe and comfortable
Stayed 4 nights in Nov 2024

10/10 Excellent

Linda Patrica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Loved everything, everyone is nice. Will stay there again
Stayed 3 nights in Nov 2023

10/10 Excellent

MANOLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a very nice area. The staff and the service is amazing.
Stayed 2 nights in Nov 2022

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked there’s many options to eat around. The hotel is clean and excellent service.
Stayed 2 nights in Feb 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great, food is awesome- We use the transportation services from the airport and they were on time - we loved those days in Mexico
Stayed 1 night in Aug 2022

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located
Stayed 3 nights in Jul 2022

8/10 Good

Javier

Liked: Cleanliness, property conditions & facilities
My wife and I planned a weekend at the westin, just the 2 of us. We choose the Westin cause other times that we had stayed here we had a lovely time. This time was different.

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel … clean an close to good restaurants. My only small issue is that there is no actual resort pool. It’s a tiny plunge pool next to the spa. But other than that really nice
Stayed 3 nights in Sep 2022

6/10 Okay

Juan Luis

Liked: Cleanliness, property conditions & facilities
Very expensive for the bad food and terrible room service
Stayed 1 night in May 2024

10/10 Excellent

lani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great area to stay in the business district

The Westin was uncrowded and in a nice area where you could walk to a row of restaurants and a small shopping mall. The staff was very attentive. I didn’t have a hairdryer in my room and they provided one when I asked. The cleaning staff skipped water and providing conditioner, but corrected that when I asked. The room service was outstanding. I dined at the market in the hotel, and it was very good. I would stay again.
Stayed 4 nights in Apr 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great, just the pillows didn’t like.
Stayed 3 nights in Jan 2024

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
The service at the restaurant is poor and slow
Stayed 1 night in Jun 2023

4/10 Poor

Jose Carlos

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

It is very expensive for what they offer.

Common use facilities such as the restaurants, spa, meeting rooms are in perfect conditions. The problem is having to pay more than $550 USD per night to stay at the Westin Santa Fe. They no longer have bell boys, each guest is responsible for their own suitcases and figuring out how to get to the room. I booked the option with 'view of the hill' and they gave me one with a grotesque view of Banobras. In the closet they leave you only put one hanger, and they no longer have a clothes iron. They also no longer provide bathrobes or slippers. Internet is included, but it is useless, the Guests network connects at 1 or 2 Kbps, so I had to use my own mobile data to be able to work. I urge to consider options like the Holiday Inn or other hotels which offer better features in the rooms. When I went to share my comments at the front desk, they told me that they are still recovering from the pandemic, which, 4 years later, is just an excuse.
Stayed 1 night in Mar 2024

10/10 Excellent

JESUS

Liked: Cleanliness, amenities, property conditions & facilities
La atención excelente, la habitación muy bien, todo en general, la ubicación también. La única sugerencia, el restaurante del hotel me pareció caro, si viajas con familia no es una buena opción.
Stayed 3 nights in Oct 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2025

8/10 Good

Norberto

Liked: Amenities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Laura Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La noche mexicana en Market Kitchen fue una agradable sorpresa, con gran variedad de comida y mariachi. La comida muy buena y los cocteles bien equilibrados.
Stayed 1 night in Sep 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Buen hotel . Buenas instalaciones. Limpio
Stayed 1 night in Sep 2025

4/10 Poor

KARLA

Liked: Staff & service
Disliked: Property conditions & facilities
La habitación descuidada, amenities incompletos, de dos ordenes de allimentos
Stayed 1 night in Sep 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo muy bien
Stayed 2 nights in Sep 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025

8/10 Good

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
B
Stayed 2 nights in Aug 2025