「This was my first visit to America. As Chicago is an urban area, I was worried about the safety. But area around the hotel was quiet and safe. You can use UBER to go to downtown. This time, I attended the international conference at Maccormick place. The westward of the building was connected to the hotel through skywalk and it was very convenient especially when it pours.
Breakfast was also good. Thank you.」
「The gentleman named David who secured our luggage while we waited for the room to become available was very helpful and friendly. He even gave us each a bottle of water because we were so hot coming back from the Bears game. His customer service was much appreciated.」
「Our room was lovely, the bed was comfy. Lots of lighting and temperature options so we slept like a baby. The bathroom is shared with other guests, so as long as you have courteous fellows, it was a spacious, clean bathroom. We didn't spend much time in the large living area, but it was easy to check in and check out and lock ourroom door as each room has its own key. Thank you!」
