「We pulled up, and unbeknownst to us, the Vallet was parking another car. We saw a worker on break who took the time to get out our luggage, help us to the check-in desk, and then proceeded to check us in. They care about customer service. 」
「Great location in the city, the staff were very friendly and helpful. The building is beautiful and has lots of character and amazing original artwork. Our room on the 12th floor was a nice size and the bathroom was very large, the water pressure was wonderful and the soap, shampoo and conditioner smelled wonderful. The sheets were a very good quality and were great to sleep on, the mattress wasn’t great but we still slept well. The restaurant Flint in the foyer was okay, decent servings, the...
「Always a lovely hotel we try to stay at them when we are traveling. The downtown Oklahoma City location is always clean with amazing stuff and love the rooftop pool. 」
「This motel is super cute and conveniently located. The rooms are basic, but clean and nicely decorated. There are a few cosmetic signs of age, but nothing that had me worried!
It’s a little noisy since it’s on a semi-busy street, but the soundproofing is pretty good. And Sunnyside Diner about a block down is AMAZING. 」
「The customer service was amazing. I had some complications booking with an outside party and I got charged twice. That outside party was unhelpful so I was very stressed on arrival. Isiah who greeted me at the front desk was very kind. He even stepped to the back for awhile & came back saying it’s handled! He contacted the company and got everything fixed for me, it was unexpected and put me at ease. A problem that wasn’t theirs to fix, so it was above and beyond service. The hotel room was...
