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Novotel Melbourne on Collins

4.5 star property
Family-friendly hotel connected to a shopping center in Melbourne Central Business District with a fitness center

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Novotel Melbourne on Collins

Exterior
Indoor pool
Junior Suite, 1 King Bed | Down comforters, in-room safe, desk, laptop workspace
Daily buffet breakfast for a fee
Reception

Reviews

8.4

Very good

Popular amenities

  • Bar
    BarBar
  • Pool
    PoolPool
  • Room service
    Room serviceRoom service
  • Housekeeping
    HousekeepingHousekeeping
  • Breakfast available
    Breakfast availableBreakfast available
  • Parking available
    Parking availableParking available
The price is ￥19,219
￥21,141 total
includes taxes & fees
Aug 18 - Aug 19

Explore the area

Map
3000, VIC, Melbourne, 270 Collins Street
  • Popular LocationCollins Street1 min walk
  • Popular LocationMelbourne Central8 min walk
  • Popular LocationCrown Casino17 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine)29 min drive

Most relevant reviews

ExperimentalCarousel

8/10 Good

Good value. Helpful staff. Very nice overall
John
Feb 9, 2024
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The price is ￥19,128
￥21,041 total
includes taxes & fees
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About the neighborhood

Melbourne

Located in Melbourne Central Business District neighborhood, Novotel Melbourne on Collins is connected to a shopping center. Regent Theatre and Fed Square are cultural highlights, and some of the area's notable landmarks include Melbourne Central and Queen Victoria Market. Traveling with kids? Make time for SEA LIFE Melbourne, or check out an event or a game at Marvel Stadium.
Visit our Melbourne travel guideOpens in a new window

What's nearby

  • Collins Street - 1 min walk
  • Bourke Street Mall - 5 min walk
  • Melbourne Central - 8 min walk
  • Queen Victoria Market - 16 min walk
  • Crown Casino - 17 min walk

Getting around

  • Flinders Street Station - 6 min walk
  • Melbourne Central Station - 10 min walk
  • Melbourne Airport (MEL) - 30 min drive

Restaurants

  • ‪Betty's Burgers - ‬2 min walk
  • ‪Centre Place - ‬2 min walk
  • ‪Bench Coffee Co. - ‬2 min walk
  • ‪Haigh's Chocolates - ‬2 min walk
  • ‪Dropout Chaiwala - ‬2 min walk

About this property

Novotel Melbourne on Collins

Family-friendly hotel near Collins Street
Located close to Melbourne Central and Crown Casino, Novotel Melbourne on Collins provides a grocery/convenience store, a shopping mall on site, and a coffee shop/cafe. The on-site local cuisine restaurant, Lane Restaurant, offers breakfast, brunch, lunch, dinner, and happy hour. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).
You'll also enjoy perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
  • A porter/bellhop, a ballroom, and a 24-hour front desk
  • 5 meeting rooms, a front-desk safe, and multilingual staff
  • Guest reviews give top marks for the pool, helpful staff, and proximity to shopping
Room features
All 380 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 32-inch LCD TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and mini fridges

Languages

Afrikaans, Chinese (Mandarin), English, French, German, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transportation

  • Offsite parking within 1 mile (AUD 42 per day)
  • Covered valet parking on site (AUD 64 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: AUD 38 to 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lane Cafe and Bar
  • Lane Restaurant

Things to do

  • Gym
  • Indoor pool
  • Shopping mall

Family friendly

  • Free crib
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (7,018 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 31 to September 30:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 80 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 to 38 for adults, and AUD 0 to 38 for children
  • Covered valet parking fee: AUD 64 per day
  • Nearby parking fee: AUD 42 per day (2953 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80 per day
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 5-device limit; WiFi in public areas is also free and has a 5-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Melbourne Collins
Melbourne Novotel
Melbourne Novotel Collins
Novotel Collins
Novotel Collins Hotel
Novotel Collins Hotel Melbourne
Novotel Collins Melbourne
Novotel Melbourne
Novotel Melbourne Collins
Accor Melbourne On Collins
Novotel Melbourne On Collins Hotel Melbourne
Novotel Melbourne Collins Hotel
Novotel Melbourne on Collins Hotel
Novotel Melbourne on Collins Melbourne
Novotel Melbourne on Collins Hotel Melbourne

Frequently asked questions

Does Novotel Melbourne on Collins have a pool?

Yes, this property has an indoor pool. Pool access is from 6 AM–10 PM.

How much does it cost to stay at Novotel Melbourne on Collins?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Novotel Melbourne on Collins on Aug 18, 2024 start from ￥19,219, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Melbourne on Collins pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Novotel Melbourne on Collins?

Valet parking is available for AUD 64 per day.

What time is check-in at Novotel Melbourne on Collins?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Melbourne on Collins?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Novotel Melbourne on Collins located?

This family-friendly Melbourne hotel is located in the entertainment district, just steps from Degraves Street and Collins Street. Regent Theatre and Fed Square are also within 5 minutes. Flinders Street Station is 6 minutes by foot and Melbourne Central Station is 10 minutes.

Novotel Melbourne on Collins Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 461 out of 1001 reviews" "
Rating 8 - Good. 357 out of 1001 reviews" "
Rating 6 - Okay. 117 out of 1001 reviews" "
Rating 4 - Poor. 37 out of 1001 reviews" "
Rating 2 - Terrible. 29 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

luke

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were terrific people who were helpful and friendly especially the man in the parking garage... I won't give you a list of the things that are wrong with it but if you can find another place to stay go there instead. I suspect this hotel is being run right down so they can flog it off.
Stayed 1 night in Jul 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Tinh

Disliked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Bowen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not bad
Stayed 6 nights in Jun 2024

8/10 Good

Stephen Reginald James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here twice. Good option if you like somewhere central to cafes, theatres and shopping. Not a great hotel but a good one nonetheless.
Stayed 4 nights in Jul 2024

8/10 Good

Patrick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms was great and the overall aesthetic is very nice. However the entrance to the hotel is painful and limited to only one slow and busy lift. The room was miles away from the guests lift too.
Stayed 2 nights in Jul 2024

8/10 Good

Verity

Central to favourite places
Stayed 4 nights in Jul 2024

8/10 Good

Carmela

Stayed 8 nights in Apr 2024

8/10 Good

Marshall

Liked: Staff & service, property conditions & facilities
AA
Stayed 1 night in Jun 2024

10/10 Excellent

Hang Thu

Traveled with partner
Liked: Cleanliness, amenities
Clean and convenient
Stayed 3 nights in Jun 2024

10/10 Excellent

louis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay and so close to shops, it’s a shame that there are no hair driers in the room. Had to request for one twice as housekeeping was busy
Stayed 2 nights in Jun 2024

6/10 Okay

Anandakumaresan S

Traveled with partner
Good location
Stayed 3 nights in Jun 2024

10/10 Excellent

Jubin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a family! Clean plus daily tidy up! Public transport is awesome while parking is a big problem though! Will come back to Novotel On Collins again
Stayed 5 nights in Jun 2024

10/10 Excellent

Angelito

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming, friendly and attentive staff. Perfect location to get around the city. Clean room, facilities, pool and gym which the family really enjoyed. Will definitely stay again.
Stayed 2 nights in Jun 2024

8/10 Good

Summera

Traveled with group
It’s ok
Stayed 1 night in Jun 2024

10/10 Excellent

Silvio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location and easy to get around anywhere - highly recommend for a stay.
Stayed 3 nights in Jun 2024

8/10 Good

Gurpreet

Liked: Cleanliness, staff & service, property conditions & facilities
It was located near to restaurants and attractions in Melbourne cbd
Stayed 1 night in Jun 2024

10/10 Excellent

Syarif

Stayed 3 nights in May 2024

6/10 Okay

Daryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 1 night here.The hotel was clean the staff were freindy. But for me it wasn't much better than cheaper establishment's I've stayed at in melbourne
Stayed 1 night in May 2024

10/10 Excellent

Jeremy

Liked: Cleanliness
Stayed 2 nights in May 2024

4/10 Poor

Hellen

Liked: Cleanliness
Not what I expected. Ita hard to get taxi. Far away from the train station. Too noisy.
Stayed 1 night in Mar 2024

6/10 Okay

Caryl

My room was not vacuumed in 4 days, the basin but not the bench was cleaned. I had to request tea etc from housekeeping because the girls cleaning were slack and unprofessional.
Stayed 5 nights in May 2024

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to trams on Swanston, Bourke and Collins Sts so makes it easy for tram travel. So close to everything, perfect location. We went to a game at the MCG and it was an easy walk….with a couple of bar stops along the way.
Stayed 2 nights in May 2024

8/10 Good

Marie

Stayed 3 nights in Apr 2024

8/10 Good

Mohamed, Christchurch

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024