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"only issue was pump was out for the hot tub"

"Wonderful stay. Highly recommend "

"very family friendly hotel located right on the strip. it is an older hotel however it's not terrible by any means and is going into renovations. the lobby is so cozy and welcoming, rooms are nothing to complain about except maybe poor bathroom layout. one and I my complaint from us ok maybe 2. hallways smelled like old cigarette smoke and room doors need insulation badly for hall noise. definitely will be back though as it didn't ruin the stay at all for the price for sure. "

"This place was beautiful upon driving in to the parking lot. The exterior was clean & beautifully decorated. The lobby was amazingly breath taking with the Christmas decor being “tea!” Our rooms were immaculate and the view of the river right outside our balcony was the icing on the cake. I loved the free coffee/ hot chocolate station and popcorn each evening, as well as the hotel being in very close proximity to almost all the worthwhile attractions. I would highly recommend this hotel. Our stay was absolutely amazing. "

"We didn't have any breakfast but the bar and dinner was wonderful!!! The room was very clean and comfortable. Just wish the beds were a little softer. My only complaint is I wish the outside was bigger for the fire. The pictures made it look like it would be extremely bigger. "

"Clean, great staff, great spot "

"We stayed at Park Vista – during Christmas week and absolutely loved it. The staff was amazing! so friendly, welcoming, and helpful throughout our entire stay. The hotel was clean, comfortable, and very family-friendly. My kids especially loved the indoor pool with the water slides it was a huge hit and such a perfect activity during the winter weather. It really made our trip extra special and gave the kids something fun to look forward to every day. The views were beautiful, the atmosphere was peaceful, and everything felt well taken care of. We had a wonderful experience and would definitely stay here again. Highly recommend to families visiting Gatlinburg!"

"Clean! Great location central to everything"

"Very kid and family friendly and family oriented would definitely recommend for future visits and for other families to to come and experience for themselves as well."