「Although there was a problem that somehow the reservation information had been lost, it was not the hotel's fault and they were very gentlemanly about it. The hospitality was excellent, including the hotel facilities.」
"The hotel staff were very kind, and I was able to stay there with ease even though I am not good at English. If I go to Washington D.C. again, I would definitely use this hotel again. The rooms and front desk were well-cleaned and hygienic. Thank you very much."