Märkisch-Oderland District Vacations & Trips from ￥508,572

Stayed for 3 nights, but unfortunately the air conditioning did not work throughout our stay. The room remained quite warm, making it difficult to sleep comfortably all three nights. We requested a fan on the second night and opened windows which helped somewhat, but the room was still too warm. Another inconvenience was that only one elevator was working at times, which resulted in long waits and lines. On a positive note, the staff was very helpful and courteous throughout our stay. I chose Hyatt because of its reputation for quality and service. Given that, I would expect the hotel to have adequate technical support or backup maintenance available to address critical issues such as air conditioning failures, even on weekends.

Perfect!

Cute hotel right in the center of the museum campus. I came during the heatwave of June 2026 and the per-room adjustable AC blew nice and cold through the night. Shower was big and clean, and the bed was huge and comfortable. I even had a big fridge with a freezer which was amazing. Loved my stay here and would come again

This was a great place to stay. So close to the metro. Large room with good amenities. I was only disappointed that they didn’t have a lighter blanket. The duvet was too hot for me. I ended up using two bath towels as a blanket. Otherwise everything was great.

Do not go to this hotel for the spa! It is tiny. There were no staff members keeping it tidy on either day we visitied. Kids screaming - despite the signs and so many towels used and not cleared up it was not a pleasant experience - especially as the photos make it look so inviting. - Don't be fooled by the photos! It really is small and not worth it. Also the pool is cold. Lastly we stayed in room 418 and all we could smell coming for the aircon vents in the hallway just outside our room was a mixture of weed and smoke. We reported this to the front of house team but it didnt do any good.