For the extended version, refer to the numerous complaints on file. But for starters, the house was not as it was described on the listing. The fourth bedroom, which is not pictured in the description, was not as advertised. I was later mislead by the management company while trying to clarified the layout. The management company attempted to draw a diagram for the layout, but this was not remotely close to the true layout.
Dead roach in the cabinet, attributed by the management to be from recent spraying. Air conditioning went out during stay, which was blamed on our group by the owner, after making complaints. The owner further claimed our deposit would not be returned due to loud noise complaints he had received. This was found to be false after contacting Marco Island Police Department.
The owner later called me personally as made comments such as “you are good as dead”. He later claimed he meant I was good as dead to “him”. He threatened legal action if our group did not leave and further claimed he would send an eviction team to have us removed. All this over complaints made to VRBO about his property. VRBO made no attempts to right this wrong.
Later, the host claimed we booked for the wrong amount of people, only paying for 11… HOWEVER, Vrbo specifically said they did not collect payments for this listing and billing was done by the management agency. I was clear when booking that our party was 15. We vacated the property early to save our vacation.