Marazoleja Vacations from ￥195,593

"I was awakened at 12.20am by the guest next door slamming his door. I rang Reception and they said they would have a word with him. That didn't work. The next night he woke me up at 4.30am. I rang Reception: the receptionist said they couldn't hear the door slam (I was on the 5th floor). When I insisted, they moved me to a room that was badly in need of refurbishment. They have not yet agreed to refund me for the two sleepless nights, despite admitting that the behaviour of the guest next door...

"Excellent location with great views, the property had hosted multiple Hollywood personalities and their photos and autographs are all over the reception area. Excellent authentic feel, helpful staff"

"Gracias"

"Lovely characterful property that has been renovated to a good standard. We were in the cloisters and the rooms are lovely. It is worth eating in the cloisters as the food is good and the setting fabulous. It was a highlight of our 2 day stay. The hotel is at the start of the aqueduct and is a bit of a walk into the old town but it wouldn't stop us staying again."

"La ubicación es buena,el desayuno bueno aunque el café toca tomárselo frío por que la mezcla de leches es fría, las habitaciones necesitan mejor iluminación y algunas habitaciones la que nos tocó tenía escaleras dentro de la habitación para ir al baño y son peligrosas."

"Great views"

"Check in took over 40 minutes for the 3 rooms we booked and then they charged an additional 30 euros for a second bed in the room when we had already paid the 3 person rate on Expedia. Terrible customer service. There’s much better places to stay in Segovia. This is a run down student hostel and the AC doesn’t work."