バランカ イラヤ ホテル

「We originally booked at Light Residences, but the check-in experience was extremely frustrating. Upon arrival, the front desk asked for a guest authorization form, which we were never informed about. We were told to contact the host ourselves, and it took almost an hour just to get in touch with them. When we finally reached the host, they apparently had no idea about our booking. We had to communicate through Viber and provide proof that our reservation was confirmed through Expedia. We were...

「朝ごはんが充実していました。シャワールームが水捌けが全て洗面台の下に流れる構造だったのが残念です！」

「すごくよかったし快適でした」

「The peak での食事も店員さん対応よく、バースペースへの案内も素敵でした。」

「部屋は広くてよかったです。 ■壁・扉が薄くて外の声や足音がそのまま聞こえてきます。 ■バスタブがない。 ■シャワーの水圧が低い。 ■下水の臭いが強い。（ルームチェンジ） ■トイレがすぐに詰まり、トイレを使用できない。 ■食事が美味しくない。」

「BGCで安く宿泊出来る場所としてとても良かったです。ただシャンプー等が備わっていないので、自分で用意しないといけないです。」

「朝食の料金プランが良く分からなかった。」

「The facilities are a bit old, but the hotel is well maintained and clean, and the bed is very comfortable. It offers good value for money. The breakfast is generally fresh and healthy, and the kitchen staff can prepare eggs for you upon request. Everything was fine except for the closet door, which was not properly aligned.」

「Room was clean and well equipped. Staff was well trained and we were so satisfied with it. It was off season so that hotel was not so clouded. Always we can relax with kings bed.」

「スタッフ良し清潔でした。」