2/10 (非常に不満)
Milagros
家族旅行
2025 年 7 月 24 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Review: Extremely Disappointed – Misleading Info and Poor Cleanliness
I had a very disappointing experience with this property. The listing provided inaccurate information about the unit, which was a major letdown upon arrival. What was advertised did not reflect the reality — from amenities to the overall condition of the accommodation.
To make matters worse, the unit was in an unacceptable state of cleanliness. It was clear that no proper cleaning had been done prior to my check-in, which made the stay very uncomfortable and unhygienic ( stained bed, ripped bedsheet, stained sofa, leaking toilet, dirty trash basket, dirty stove, windows are dusty)
I contacted the host/property management immediately to report the issues, but despite the valid concerns, they refused to issue any refund. The lack of accountability and unwillingness to resolve the situation made things even more frustrating.
Unfortunately, I cannot recommend this property. I strongly advise future guests to verify all details and reviews thoroughly before booking, as my experience was far from what was promised. STAY AWAY FROM THIS PROPERTY SO YOU WILL NOT HAVE THE SAME EXPERINCE AND STEAL YOUR MONEY!!!
Milagros
2025 年 7 月に 2 泊滞在