Find Hotels with Hot Tubs in Malvern

"Staff friendly and helpful, nothing too much trouble. General manager, Rama was really helpful and made a kind gesture for our anniversary of chocolate cake with “Happy Anniversary “ written in sauce. Hotel could do with updating as no central heating, windows old, sofa badly stained. Plenty of choice on half board and bed was super comfy. Would stay again."

"A Great stay. very welcoming at reception. Nice tidy clean room. The spa was lovely and very relaxing. Drinks delivered to our loungers was a nice touch in the spa. Would definitely stay again. "

"Reception especially helpful to me as a wheelchair user. Thank you "

"From the moment we arrived we received a warm and friendly welcome. We did the pre-checkin so had the key immediately and went to the room. It was a standard room, not big but sufficient in size. Good facilities in the room, tea/coffee making, biscuits too. There was a hairdryer, an iron and ironing board in the room too. Bathroom had small amount of soaps to use. I used the small gym on site too which was quite nice with all the essential equipment and items free for residents to use 24/7. The self serve buffet breakfast was very nice. Bread, pastries,cold meats, cereals, cooked food and juices. All very nice. Soya milk was made available on request. Some really small points - lightning in the room (132) could be a little better especially around the wardrobe, and I didn't consider the bed to be super luxurious. It wasn't terrible but maybe time for a replacement. And, perhaps have soya milk readily available to all at breakfast. The most positive point was the service, all the staff we met were really friendly and made our stay at the Southcrest a really nice one. "