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Gloucester Robinswood Hotel, BW Signature Collection

4.0 star property
Hotel in Gloucester with a full-service spa and a 24-hour health club

Choose dates to view prices

Photo gallery for Gloucester Robinswood Hotel, BW Signature Collection

Indoor pool, sun loungers
Meeting facility
Sauna, steam room, body treatments, hot stone massages, Swedish massages
Exterior
Breakfast, lunch and dinner served
The Gloucester Robinswood Hotel, BW Signature Collection offers an upscale retreat with an 18-hole golf course. Rejuvenate with detox wraps or Swedish massages at the spa, then savor a meal at the Brasserie Restaurant. Past guests consistently praise the helpful staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Room service
  • 24/7 front desk
  • Pool
The current price is ￥7,507
￥9,008 total
includes taxes & fees
Sep 28 - Sep 29
Outdoor spa tub

Spa

The on-site spa has a variety of ways to help you de-stress and relax. The hotel's spa offers hot stone massages and Swedish massages. Types of treatments available include body scrubs, body wraps, detox wraps, and facials. Other on-site facilities include a steam room and a sauna.

Sauna, steam room, body treatments, hot stone massages, Swedish massages

Room options

Check availability for these dates

Tonight

Sep 14 - Sep 15
Check availability for tonight Sep 14 - Sep 15

Tomorrow

Sep 15 - Sep 16
Check availability for tomorrow Sep 15 - Sep 16
Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 2 Twin Beds, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Twin Beds, Non Smoking

8.6 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Private bathroom
Shower/tub combination
Hair dryer
Electric kettle
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(23 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Private bathroom
Shower/tub combination
Hair dryer
Electric kettle
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Executive Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
LCD TV
Shower/tub combination
Bathrobes
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 Twin Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Private bathroom
Shower/tub combination
Hair dryer
Electric kettle
  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Family Room, Multiple Beds, Non Smoking

7.0 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Private bathroom
Shower/tub combination
Hair dryer
Electric kettle
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds)

Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds) | In-room safe, desk, laptop workspace, soundproofing

Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Separate bedroom
Shower/tub combination
Bathrobes
Private bathroom
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

Standard Double Room

  • Sleeps 2

Standard Family Room

  • Sleeps 3

Standard Twin Room

  • Sleeps 2

Executive Double Room

  • Sleeps 2

Standard Single Room

  • Sleeps 1

Suite

  • Sleeps 2
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About the neighborhood

Map
GL4 6EA, England, Gloucester, Marlstone Close, Robinswood Hill

What's nearby

  • Gloucester Ski and Snowboard Centre - 1 min walk - 0.0 km
  • Gloucester Quays - 5 min drive - 4.1 km
  • Gloucester Docks - 7 min drive - 4.8 km
  • Kingsholm Stadium - 7 min drive - 5.7 km
  • Gloucester Cathedral - 7 min drive - 5.1 km

Getting around

  • Gloucester Station - 11 min drive
  • Birmingham Airport (BHX) - 75 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪Manuels Finest - ‬8 min drive
  • ‪The Ridge & Furrow - ‬20 min walk
  • ‪Phoenix Café - ‬4 min drive
  • ‪KFC - ‬4 min drive

About this property

Gloucester Robinswood Hotel, BW Signature Collection

Upscale hotel near Gloucester Quays
You can look forward to an adjacent golf course, a hair salon, and dry cleaning/laundry services at Gloucester Robinswood Hotel, BW Signature Collection. Treat yourself to a body scrub, a body wrap, or a detox wrap at the onsite spa. The on-site restaurant, Brasserie Restaurant, offers breakfast, lunch, dinner, and kids' meals. Enjoy the 24-hour health club, as well as activities like racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
You'll also find perks like:
  • An indoor pool and a children's pool, along with sun loungers
  • English breakfast (surcharge), self parking (surcharge), and express check-out
  • A vending machine, multilingual staff, and a front-desk safe
  • Meeting rooms, luggage storage, and a reception hall
  • Guest reviews say great things about the helpful staff
Room features
All 95 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with satellite channels
  • Heating, daily housekeeping, and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 9:30 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie Restaurant
  • Wine Bar

Things to do

  • 18-hole adjacent golf course
  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 5 per day
  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gloucester Hallmark
Gloucester Hallmark Hotel
Hallmark Gloucester
Hallmark Gloucester Hotel
Hallmark Hotel Gloucester
Hotel Hallmark Gloucester
Hallmark Hotel Gloucester
Gloucester BW Signature Collection
Gloucester Robinswood Hotel, BW Signature Collection Hotel
Gloucester Robinswood Hotel, BW Signature Collection Gloucester

Frequently asked questions

Does Gloucester Robinswood Hotel, BW Signature Collection have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Gloucester Robinswood Hotel, BW Signature Collection?

As of Sep 14, 2025, prices found for a 1-night stay for 2 adults at Gloucester Robinswood Hotel, BW Signature Collection on Sep 28, 2025 start from ￥7,507, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Gloucester Robinswood Hotel, BW Signature Collection pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 30.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Gloucester Robinswood Hotel, BW Signature Collection?

Self parking is available for GBP 5 per day.

What time is check-in at Gloucester Robinswood Hotel, BW Signature Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Gloucester Robinswood Hotel, BW Signature Collection?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Gloucester Robinswood Hotel, BW Signature Collection located?

Situated in Gloucester, this spa hotel is within a 10-minute walk of Gloucester Ski and Snowboard Centre and Robinswood Hill Country Park. JDR Karting and Barnwood Arboretum & Park are also within 3 mi (5 km).

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Gloucester Robinswood Hotel, BW Signature Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 293 out of 1002 reviews
Rating 8 - Good. 382 out of 1002 reviews
Rating 6 - Okay. 179 out of 1002 reviews
Rating 4 - Poor. 100 out of 1002 reviews
Rating 2 - Terrible. 48 out of 1002 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cosmina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good
Stayed 1 night in Aug 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities
Excellent value and slightly quirky, as always with Best Western. A good range of fresh pub food, comfortable bed and good bathroom. Nice to have a swimming pool included at this price. I'll be back.
Stayed 1 night in Jul 2025

6/10 Okay

Susan

Won a bid for room upgrade but when booking in none available. No biscuits with tea tray. Definitely overrated hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities
Well cleaned and spacious room.
Stayed 1 night in May 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic and friendly, pool was great, perfect long weekend location for our 6 and 11 year olds and ourselves.
Stayed 3 nights in Apr 2025

8/10 Good

Stephanie

Liked: Cleanliness, amenities
Check in was easy, room was clean, parking was easy to organise. I really enjoyed the use of the pool and my buffet breakfast. Rooms are a bit dated, no AC and there are no plug sockets by the beds for charging phones.
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Three night break

Excellent stay as always. Food was delicious and the staff were excellent very accommodating and always polite. Definitely use again.
Stayed 3 nights in Apr 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, room comfort
Very comfortable. Good breakfast. Lovely pool. Disappointing that guests have to pay for parking though.
Stayed 2 nights in May 2025

6/10 Okay

Lorraine

Disliked: Room comfort
Spa loud lots of children not relaxing and over priced
Stayed 1 night in Jun 2025

8/10 Good

Lawrence

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 2 nights in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stop over which was all the better having free use of the spa facilities.
Stayed 1 night in Mar 2025

10/10 Excellent

D

Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious room
Stayed 1 night in Apr 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Fantastic hotel and excellent customer service from all staff members. I instantly felt welcome, Check-In/Check-Out process ran very smoothly, and issues I did incur were dealt with by management and rectified.
Stayed 3 nights in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room with very friendly staff.
Stayed 1 night in Feb 2025

8/10 Good

Ellie

Liked: Staff & service, property conditions & facilities, room comfort
The room was quite shabby, the windows slid open and closed and there were lots of dead flies stuck in them.
Stayed 1 night in May 2025

4/10 Poor

Andrew

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Rooms have no air flow and in the recent heatwave our room was like a Sauna. Window could only be opened a couple of inches and the fans provided were of a poor quality and even with thee of them going could not sleep because of the extreme heat. Would have thought a 4* property would have had decent fans. Certainly would never consider staying again unless windows could be opened or air conditioning fitted.
Stayed 2 nights in Jul 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 1 night in Apr 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonable price.
Stayed 1 night in Mar 2025

2/10 Terrible

Philip

Disliked: Property conditions & facilities
Our stay was ruined due to scaffolding being put up right outside our window an hour before checkout time.
Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slightly annoyed at the parking fee.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel, nice pool, good facilities. Only stayed one night for work
Stayed 1 night in Sep 2024

2/10 Terrible

Chi Kit

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, no air conditioner, no slippers, not enough towels, insufficent supply of necessity in toilet, closing time of pool and sauna, etc is poor
Stayed 1 night in May 2025

2/10 Terrible

Jwamer

Disliked: Staff & service, property conditions & facilities

Very disappointed in their customer service

I was booked out to another hotel of lesser standard without being informed until I have arrived. Very disorganised and rude staff. This hotel made my two days stay in Gloucester a proper nightmare
Stayed 2 nights in May 2025

8/10 Good

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the swimming pool and the room was nice
Stayed 1 night in Oct 2024