Mallwyd Vacations from ￥206,677

The hotel is fairly new and everything looks it. Staff were very friendly. Evening meal and breakfast were both superb. My room was a good size, clean but the only downside was the bed. The mattress was too hard. I found it very uncomfortable and didn’t sleep well. The pillows too were an issue. One was not enough as they were so soft but two were too many.

Couldn't fault this hotel at all. From the beautiful grounds, the grandeur of the building, the impeccable customer service, the delicious food, the spacious, elegant room, the clean, luxurious spa. The drinks were a tad on the pricey side, but the mid week room price including spa access was excellent value for money. Would come here again in heartbeat.

Room climate control kept returning to 19 deg C despite attempts to up temperature to 22 deg C. I woke up with a migraine and could not partake of either the spa or buffet breakfast which was included in my stay so cannot comment on these aspects of the hotel facilities.

Hotel and room were very nice, however a hidden parking cost was not appreciated. Was told I needed to pay for parking at reception on arrival, when I mentioned to manager(?) that evening that it showed that parking was free both on Expedia and their official website he said it was a new charge that they obviously hadn't updated online, but was given no choice but to pay or leave (hotel is on a main road near no other options!)

Good sized clean rooms and the hotel is run by a friendly, approachable team. I didn’t get the chance to use to amenities so I can’t comment. Plenty of on-site car parking. I would recommend this hotel.