マラムの ゲストハウス

「The staff were friendly and really open. I really did enjoy my stay there.」

「Upon arrival the staff at the reception was discussing some other person instead of attending to checking me in. They had to be redirected to their job in order for them to pay me any attention. The room I was given turned out to have ants on the bed. Thankfully I got moved into a different room by one of the more responsible and attentive staff members. The cleanliness is questionable, the place all in all is not comfortable (faulty/weak AC, sockets not working, smell of dust and humidity) and...

「Kind staffs,beautiful place」

「Nice location, clean and good staff」

「The property was unfit as I was moved to a different room to next morning. That was even worse, broken bed, and no running water in the bathroom ! I had to check out the next day. I plan to file a complaint and will ask for a full refund,」

「The place is a scam! Scam! Scam!The manager told me there's no room for me in their hotel for after I showed my receipt and hotel reservations to him he said he didn't get no notification from hotels.com he got very aggressive with me over the phone and asked me to leave and payment has been made through the hotels.com app prior to that the location on the app is not accurate to where the hotel is the location takes you to an unknown place.its a setup to rip people off their hard earned money...