Stay in this property every year with my family. Why because of the location, amenities and staff. It is in the Ayala center. Adjacent to Shoe mart and Glorietta shopping mall and an indoor connection to Landmark, greenbelt, etc. Everything is there high end low-end. Shopping and eating are all covered. ...
One of the politest and most courteous hotel staffs I have ever encountered.
Our overall experience at the hotel was good. The staff was friendly and helpful. However, we were disappointed when we saw flies in our food while dining lunch at the Shang Palace Restaurant on 8/17/19. We notified the restaurant staff and the front desk staff, as well. For a 5 star hotel, we didnt ...
no tables and free breakfast. :( but over all its a good stay since it is at the centre of makati it is accessible for everything.
Hands down the best hotel n staff 5star i been too
The location and the hospitality were excellent. However having the dog sniffing our luggage at the hotel entrance is not hygienic. Further more, it is not nice from the concierge with the black suit to ask for the room number for any advice we ask for!
We like the swimming pool children enjoying playing around the pool and the room was clean. But the wifi its to poor..
Excellent one bedroom that we enjoyed like a home for ten days. Very nice breakfast with a very polite and hard working staff. The entire hotel staff are very friendly and go out of their way to help. The many restaurants in the hotel are excellent. We enjoyed our stay there Very much and I recommend ...
I love that the pool is at the rooftop! The rooms are decent and the location is close to Starbucks and Chinese restaurants.
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