The Alpha Suites

PLEASE BE WARNED. I had high expectation on this hotel given some of the recent reviews I read. My overnight stay with my family in a 2 bedroom suite deluxe turned out be a nightmare. I had to request sheets/comforters on to be changed as it was dirty with stains and have dead bugs. They provided an extra bed which I slept in and woke up with insect bites in my hand and elbow. The room overall while big is dated, specially the carpet - dirty/stained. This is a 5 star hotel but more like 3.5 to 4 for me. The terrible experience continued when my child got herself locked in, apparently the door lock in the one bedroom is busted. It took about an hour to get her out, they had to drill a hole in the door to unlock it. The rest of the morning was useless as we couldn't all go out of the room as they were cleaning the mess and trying to fix the door. After all this, all they can offer is a 1 pm late checkout, a transportation to the nearby hotel where we are staying next and a future early checkin/checkout on a next visit. Really??? Is that a joke??? And this is a what - 5 star hotel suite?

Very good

An interesting history to this 47 floor hotel. Began life as condos and was taken over two years ago, and is now run as a suites hotel. The rooms when originally created would have been very state-of-art. However, very little has been done to them since, and they show signs of wear and lack of care. At a time of the CoronaVirus, you would think the work surfaces and cupboards and handles that are regularly touched by guests, would be cleaned thoroughly, be they are not. Nevertheless, if you are looking for a one or two bedroom apartment, in one of the safest parts of Manila (Makati) full of shops restaurants, business and nightlife, this location is superb. Because of the size of the building it seems empty, for example they have seven restaurants on one floor the only problem is the floor is like a dungeon deep down in the building and is hardly used and yet they have seven specialty restaurants just sat there? So there is quite a lot wrong with the building but it still does represent quite good value for money. I recommend you book directly with the hotel on their website and I think the rates are very negotiable. They do have a wonderful pool and a dedicated space for children. This establishment would be ideal for long-term stays. The cost of the hotel shuttle to the airport (2,400) is outrageous, so better you get a regular taxi you should pay between 700-1000 PHP Has a very useful supermarket in the basement. Free parking. WI-FI slow.