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"Friendly staff, excellent location"

"I was in Townsville for a business trip. The room was very clean everything smelt fresh. The staff were so helpful and overall the view was amazing from the 13th floor. Had a very relaxing enjoyable stay over the long weekend. Definitely will stay again. "

"Room was fantastic, clean and had everything we needed. "

"The most luxurious hotel I’ve had the pleasure of staying at for many years with totally friendly & helpful staff from the bottom to the top 👌. With the added beauty of the fantastic rooftop bar & swimming pool 😎🙏, 10 out of 10"

"Easy checkin, Great location and facility. Staff were fantastic"

"The room was clean and comfortable, the concierge, was very nice and the position of the Collective was great."

"Great view from the balcony."

"All of the above "

"Great apartment that had everything we needed. Comfortable bed. Adequate cooking facilities for simple meals. There was also a dishwasher, washing machine and tumble dryer which we really appreciated! Unfortunately it rained for most of our stay so we couldn’t use the pool but the gym was good. We are really thankful to the reception staff who made sure we didn’t miss our bus when we left. We would definitely stay again! "