The location of the property is excellent. The facilities are a bit old, the room small but functional. What I really didn’t like was that there was no coffee or tea available in the room and their room service didn’t include it. That is a super basic amenity.
Alma
2024 年 5 月に 1 泊滞在
8/10 (良い)
Zaira Noelia、Naucalpan
グループ旅行
2024 年 5 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excelente ubicación
Zaira Noelia
2024 年 5 月に 7 泊滞在
10/10 (非常に良い)
Jorge Antonio
家族旅行
2024 年 5 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
súper bien
Jorge Antonio
2024 年 4 月に 4 泊滞在
2/10 (非常に不満)
behyar
家族旅行
2024 年 4 月 25 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
I asked for an upgrade as Melia website was down and by signing up you could get a room upgrade. However, the front desk rep gave us the tiniest room call it a micro room. There is no sitting area in the lobby, just a building. We could hardly get our luggage around the bed in the room. The room AC in the hotel was out for 2 out of the three day in our stay. When I asked front desk for some concession on price paid, he refused. His answer is outside is cold. Not sure what that has to do with room temperature being over 80 degrees. Way overpriced for the room and hotel and would never stay at this hotel.