In the heart of Madrid, Hotel Europa welcomes you with Spanish flair. Step into Café Europa for a delicious meal, grab a coffee in the lobby, or unwind at the bar. With free WiFi and helpful staff to guide you through your stay.
Located in Madrid Centro neighborhood, Hotel Europa is connected to a rail/subway station. Gran Via and Royal Palace of Madrid are notable landmarks and Madrid Zoo Aquarium is a popular area attraction. Looking to enjoy an event or a game while in town? See what's going on at Bernabéu Stadium. Guests love the hotel's central location for the sightseeing. It's also convenient to public transportation: Sol Station is 3 minutes by foot and Callao Station is 4 minutes. Visit our Madrid travel guide
28013, Madrid, Madrid, Calle Carmen, 4
What's nearby
Puerta del Sol
1 min walk - 0.0 km
Gran Via
3 min walk - 0.3 km
Plaza de Santa Ana
5 min walk - 0.5 km
Plaza Mayor
6 min walk - 0.6 km
Royal Palace of Madrid
11 min walk - 1.0 km
Getting around
Sol Station
3 min walk
Madrid Recoletos Station
18 min walk
Adolfo Suarez Madrid-Barajas Airport (MAD)
25 min drive
Restaurants
Starbucks
2 min walk
Café Europa
1 min walk
Café&Tapas
2 min walk
Café & Té
1 min walk
Casa Labra
1 min walk
About this property
Hotel Europa
Hotel near Puerta del Sol
Located close to Gran Via and Plaza Mayor, Hotel Europa provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site Spanish cuisine café, Café Europa, offers breakfast, lunch, dinner, light fare, and kids' meals. Stay connected with free in-room WiFi.
Additional perks include:
Buffet breakfast (surcharge), self parking (surcharge), and a front-desk safe
A porter/bellhop, coffee/tea in the lobby, and laundry services
A banquet hall, smoke-free premises, and an elevator
Guest reviews say great things about the central location and helpful staff
Room features
All 100 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 14 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Café Europa
Family friendly
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Business services
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Banquet hall
Communal living room
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Towels provided
Entertainment
Flat-screen TV
Food and drink
Electric kettle
Free bottled water
Minibar
Room service
More
Air conditioning
Desk
Heating
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
Self parking fee: EUR 25.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
Europa Hotel MADRID
Europa MADRID
Europa
Hotel Europa Hotel
Hotel Europa MADRID
Hotel Europa Hotel MADRID
Frequently asked questions
Is Hotel Europa pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Hotel Europa?
As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Hotel Europa on Mar 8, 2026 start from ¥27,226, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for EUR 25.00 per day.
What time is check-in at Hotel Europa?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Hotel Europa?
Check-out is at noon.
Where is Hotel Europa located?
Located in Madrid Centro, this hotel is within a 5-minute walk of Puerta del Sol and Gran Via. Plaza Mayor and Royal Palace of Madrid are also within 15 minutes. Sol Station and Callao Station are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Europa Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.0
Amenities
9.6
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 738 out of 1022 reviews
10 - Excellent
738
Rating 8 - Good. 196 out of 1022 reviews
8 - Good
196
Rating 6 - Okay. 54 out of 1022 reviews
6 - Okay
54
Rating 4 - Poor. 22 out of 1022 reviews
4 - Poor
22
Rating 2 - Terrible. 12 out of 1022 reviews
2 - Terrible
12
Reviews
10/10 Excellent
Matthew
Jan 9, 2026
Liked: Cleanliness, amenities
Nice room, nice staff. Great location. Would recommend!
Great location, great view of plaza from balcony, awesome shower, good bed, good breakfast, awesome staff, awesome location, nearby discounted car park, near metro
There are many wonderful things to say about Hotel Europa. The location is incredible, the staff is fantastic, and the rooms are modern and comfortable.
This is our second time staying at this hotel and was even better than before. Cleanliness all around, the staff is very friendly and the bar/restaurant is a life saver. The hotel is right at the center of Puerta del Sol and the view from the room was spectacular. Location is the best! 100% recommend.