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Hotel Ciudad de Alcalá
2.0 star property

Hotel in Alcala de Henares with 24-hour front desk and coffee shop/cafe

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hotel Ciudad de Alcalá

Photo gallery for Hotel Ciudad de Alcalá

Double or Twin Room | In-room safe, blackout drapes, iron/ironing board
Front of property
Double or Twin Room | In-room safe, blackout drapes, iron/ironing board
Food court
Double Room Single Use | Bathroom | Bathtub, hair dryer, towels

Overview of Hotel Ciudad de Alcalá

Reviews
7.2

Good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Parking availableParking availableParking available
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the neighborhood

Map
28807, Madrid, Alcala de Henares, C/ Cánovas del Castillo 4
  • Popular LocationPlaza Cervantes9 min walk
  • Popular LocationConvent of Las Clarisas de San Diego9 min walk
  • Popular LocationUniversity of Alcala9 min walk
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)23 min drive
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Room options

View all photos for Double or Twin Room

Double or Twin Room | In-room safe, blackout drapes, iron/ironing board

Double or Twin Room

Highlights

Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Digital channels
In-room safe
Daily housekeeping
  • 199 sq m
  • Sleeps 3
  • 1 Double Bed

Single Room

Highlights

Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Digital channels
In-room safe
Daily housekeeping
  • 1.4 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Triple Room

In-room safe, blackout drapes, iron/ironing board

Triple Room

Highlights

Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Digital channels
In-room safe
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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Room amenity
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Free WiFi
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Air conditioning
8.4 out of 10, Very Good, (363)
The price is ￥9,660
per night
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About the neighborhood

Alcala de Henares

Located in Alcala de Henares, Hotel Ciudad de Alcalá is in the city center and near a train station. Monastery of San Bernardo and Teatro Salon Cervantes are cultural highlights, and travelers looking to shop may want to visit Plenilunio Shopping Mall and La Garena Plaza Shopping Center. Parque Europa and Diversion en la Granja are also worth visiting.
Visit our Alcala de Henares travel guideOpens in a new window

What's nearby

  • Plaza Cervantes - 9 min walk
  • Convent of Las Clarisas de San Diego - 9 min walk
  • University of Alcala - 9 min walk
  • Cervantes Birthplace Museum - 10 min walk
  • La Garena Plaza Shopping Center - 6 min drive

Getting around

  • Alcalá de Henares Station - 3 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • Pizzeria Carlos - 5 min walk
  • Ramen Kagura - 5 min walk
  • Estación de Alcalá de Henares - 3 min walk
  • Cafetería - Restaurante San Isidro - 5 min walk
  • La Cueva de Antolin - 9 min walk

About this property

Hotel Ciudad de Alcalá

Hotel in the city center
Hotel Ciudad de Alcalá provides amenities like a coffee shop/cafe and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Self parking (surcharge), luggage storage, and a front-desk safe
  • Free newspapers, multilingual staff, and a 24-hour front desk
  • Tour/ticket assistance, smoke-free premises, and an elevator
Room features
All guestrooms at Hotel Ciudad de Alcalá offer comforts such as free WiFi and safes.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with bathtubs and hair dryers
  • 15-inch flat-screen TVs with digital channels
  • Heating, daily housekeeping, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 8 per day)
  • Limited onsite parking

Food and drink

  • A coffee shop/cafe

Family friendly

  • Free crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 15-inch flat-screen TV with digital channels

More

  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 10.6 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 8 per day
  • Rollaway bed fee: EUR 10.6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Ciudad Alcalá Alcala de Henares
Hotel Ciudad de Alcalá Hotel
Hotel Ciudad de Alcalá Alcala de Henares
Hotel Ciudad de Alcalá Hotel Alcala de Henares

Frequently asked questions

Is Hotel Ciudad de Alcalá pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Ciudad de Alcalá?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at Hotel Ciudad de Alcalá on Apr 28, 2024 start from ￥10,602, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Ciudad de Alcalá?

Self parking is available for EUR 8 per day. Limited spots are available.

What time is check-in at Hotel Ciudad de Alcalá?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Ciudad de Alcalá?

Check-out is at 11:30 AM.

Where is Hotel Ciudad de Alcalá located?

Located in the heart of Alcala de Henares, this hotel is within a 10-minute walk of Palacio Laredo, Convent of San Juan de la Penitencia, and Capilla de las Santas Formas. Teatro Salon Cervantes and Plaza Cervantes are also within 10 minutes. Alcalá de Henares Station is only a 3-minute walk.

Hotel Ciudad de Alcalá Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 10 out of 57 reviews" "
Rating 8 - Good. 22 out of 57 reviews" "
Rating 6 - Okay. 17 out of 57 reviews" "
Rating 4 - Poor. 3 out of 57 reviews" "
Rating 2 - Terrible. 5 out of 57 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marlon

Stayed 2 nights in Feb 2024

10/10 Excellent

Marlon

Liked: Amenities
Stayed 2 nights in Jan 2024

8/10 Good

Marlon

Stayed 1 night in Jan 2024

6/10 Okay

Chip

Liked: Cleanliness, staff & service
Never get a room on the bottom floor.
Stayed 3 nights in Sep 2023

6/10 Okay

Rodolfo

Traveled with family
Liked: Staff & service
Por el costo estuvo ok, nada espectacular.
Stayed 1 night in Sep 2022

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Well positioned
The hotel is a bit tired and could do with a significant upgrade, although it is very well positioned for access to the train station and casco historico.
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Near to the Train Station and the bus stops. It was easy to go to Madrid and they had buses to the Airport from 5.45am Reaching by 6.45am. so was all Good for my Transit. The bed could be better
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants and bars Walking distance to train approx mins and clean
Stayed 9 nights in Dec 2018