Madisonville Vacations from ￥353,697

The staff were easygoing and provided convenient coffee and water in the lobby, but the overall experience was lackluster. The hotel’s cleanliness was a major issue, particularly the dirty carpets in the hallways and the damaged, dusty drawers in the room. While the room itself was basic and reasonably priced, the bed was uncomfortable and sagged in the middle, making it difficult to get a good night's sleep. The shower lacked water pressure, and the shampoo and conditioner were combined into one low-quality product. Service was inconsistent; I requested a birthday amenity for our arrival, but it was missing until I followed up with the front desk. Even then, the delivery was poorly prepared, as we received one champagne glass and one wine glass instead of a proper set. Additionally, most of the staff lacked local knowledge, though one employee was helpful in booking a tour. The elevator was cramped, slow, and noisy, feeling potentially unsafe, which forced us to use the stairs for the remainder of our stay. While the room was air-conditioned and featured a nice-sized TV, the general lack of maintenance and poor service standards made for a subpar experience. You get what you pay for, but I would recommend looking elsewhere.

Lovely people, from the front desk to housekeeping. Just super kind and helpful. This is a wonderful spot in a perfect location. Close enough to the chaos, but not too close.

Very good hotel at a reasonable rate. Great location, convenient parking. The wine bar is a hidden gem. Stayed here with my wife and daughter on a weekend trip.

2nd stay in just a fee months location is great if you plan on being in the french quarter close to everything

Great Metairie location - very convenient. Very nice and clean, but needs more interior design finishes (art on the wall, a rug or two, more pillows on the bed, a couple throw pillows on the couch, etc).