2/10 (非常に不満)
Alexander
小さなお子様連れの家族旅行
2026 年 1 月 15 日
気になった点 : 清潔度、施設のコンディションと設備
My family and I stayed at this property several times when it was a Marriott Residence Inn. However during our stay for Christmas and New Years, new owners came in, it became a Primestay, and things went downhill very fast.
We were told nothing would change and our reservations were safe but I saw other people being turned away since they had Marriott reservations. The next day the breakfast buffet - which had featured waffles, sausages, bacon and eggs - became cold food only due to some vague issue in the kitchen. A few days later the wifi stopped working along with the sole computer in the business center. And there was an abandoned car in the parking lot.
When I returned home I found they had charged $200 to my card for incidentals but even after a week had not rescinded the charge. I had to take it up with my credit card company because I couldn't find a phone number for the Primestay.
I never saw a good place go downhill so fast. Maybe the new owners will get their act together but I would avoid the place for the next few months.
Alexander
2025 年 12 月に 15 泊滞在