「The staff here were GREAT! I wish I got the name of the lady that checked us in - she was phenomenal, both in the check-in process, serving us at dinner, and helping us with a special request. The room was great - zero complaints. Shower pressure was excellent and bed was comfy. We had a great sleep. We stayed here to be close to Durdle Door and got exactly what we came for. Zero regrets (other than forgetting to register for the parking permit ahead of actually entering the public parking...
「The Castle Inn is a lovely traditional,thatched roof inn a 20min walk from Lulworth. The staff were really lovely,each of them friendly and clearly all work hard and look after their guests well..The pub is furnished to a high standard and the room was so cosy and tastefully decorated. The breakfast was good and they have a wide menu for lunch and dinner. The dinner we ate there could have been better,but it wasn't bad..Would definitely stay again.」
「It was a very pleasant stay. The hotel staff all treated me with kindness and hospitality. It was a short stay to visit Durdle Door and I had a great stay thanks to them. Thank you very much!」
「The accommodation is lovely, but incredibly difficult to get hold of any of the staff. I was left on hold for an hour until I could speak to somebody about checking in as they had not sent the check-in details.
I lost a pair of trousers at this property. They emailed me to say they had found them and I’d need to send them £30 to get them sent back to me. I then received another email from them saying that they had not found the trousers and they would send me £20 as a gesture of goodwill since...