「1. Everything needed to be booked via the app and I was not aware. Not sure who was cooking but it definitely was not a Jamaican. 2 days later the rep offered to set up our app.
2. We booked a massage for two. The Expedia representative confirmed via text that they would come to our room. The time for the massage came and went and no one showed up. I texted. No answer. I called and was informed that this was untrue. Expedited transportation was promised and they never showed. We had to walk 15...