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"The front staff was friendly. The room however was not very clean. The floor didn’t look vacuumed. The room was dusty. The sheets looked like they’d been changed but there were spots where hair or animal fur had stuck on. The curtains were dirty and hand been cleaned in some time. We were not comfortable staying. The room was not refundable but we left and went to another hotel anyway. "

"The free appetizers and drinks in the evening were wonderful! And the breakfast was amazing!"

"Very friendly and helpful staff and very clean rooms. Great breakfast. This property is rather outdated and in need of some repair, but it's a good place to stay and central to much of the Lubbock area. "

"Room was spacious, very clean. Nice king beds "

"The property was old but clean. In our room, our bathroom door was hard to close. At breakfast, the biscuits were burnt and the gravy was cold. We also heard two maids arguing right outside our door. We will not stay there again. "

"Terrible place false advertising its bot even called baymont its westair something like that staff was soo rude and teriyaki didnt let me check in wanted me to repay my room but thankfully i was able to get a refund because of other people the hotel staff never answered "

"Nice lady checked us in quickly. Rooms were clean. Breakfast pretty good. The pool is only 3 feet deep but my grandsons atill enjoyed it. "

"Parking was easy, room clean, great customer service. No need for breakfast if they keep the good quality and price low. "

"The beds were relatively comfortable, the pillows were fantastic, and the room was clean. I would go back. The general manager was very polite and helpful too. "